---
description: Side-by-side comparison of Freshservice vs BlueTally. Learn more about each of the product's price, features, and see the most comprehensive reviews for UK business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Freshservice vs BlueTally Comparison - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Incident Management Software](/directory/31332/incident-management/software) > [Freshservice \<span\>vs\</span\> BlueTally](https://www.capterra.co.uk/compare/132997/1022846/freshservice/vs/bluetally)

# Compare Freshservice vs BlueTally

Canonical: https://www.capterra.co.uk/compare/132997/1022846/freshservice/vs/bluetally

> Detailed comparison between Freshservice and BlueTally. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Freshservice | BlueTally |
| **Overall rating** | 4.6/5 | 4.6/5 |
| **Total Reviews** | 803 | 80 |
| **Starting Price** | £15.00 | US$299.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, Knowledge Base, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Documentation, Videos |

## Best for

### Freshservice

Freshservice scales from mid-market to enterprises, supporting IT, HR, finance, and more across industries like government, manufacturing, healthcare, retail, and tech on one unified platform.

### BlueTally

People who need a simple and user friendly way to keep track of their assets. No more wasted time and losing track of who has what or where things are.

## Key features

### Freshservice

- API
- Access Controls/Permissions
- Asset Discovery
- Asset Tracking
- Audit Management
- Audit Trail
- Change Management
- Contract/License Management
- Customisable Branding
- Email Management
- Incident Management
- Inventory Management
- Monitoring
- Prioritisation
- Procurement Management
- Reporting/Analytics
- Supplier Management
- Support Ticket Management
- Task Management
- Workflow Management

### BlueTally

- API
- Access Controls/Permissions
- Asset Discovery
- Asset Tracking
- Audit Management
- Audit Trail
- Change Management
- Contract/License Management
- Customisable Branding
- Email Management
- Incident Management
- Inventory Management
- Monitoring
- Prioritisation
- Procurement Management
- Reporting/Analytics
- Supplier Management
- Support Ticket Management
- Task Management
- Workflow Management

## Links

- [View Freshservice Profile](https://www.capterra.co.uk/software/132997/freshservice)
- [View BlueTally Profile](https://www.capterra.co.uk/software/1022846/bluetally)
- [View Original Comparison](https://www.capterra.co.uk/compare/132997/1022846/freshservice/vs/bluetally)

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