---
description: Side-by-side comparison of Brevo vs Tidio. Learn more about each of the product's price, features, and see the most comprehensive reviews for UK business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Brevo vs Tidio Comparison - Capterra UK 2026
---

Breadcrumb: [Home](/) > [CRM Software](/directory/2/customer-relationship-management/software) > [Brevo \<span\>vs\</span\> Tidio](https://www.capterra.co.uk/compare/132996/144040/brevo/vs/tidio-chat)

# Compare Brevo vs Tidio

Canonical: https://www.capterra.co.uk/compare/132996/144040/brevo/vs/tidio-chat

> Detailed comparison between Brevo and Tidio. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Brevo | Tidio |
| **Overall rating** | 4.6/5 | 4.7/5 |
| **Total Reviews** | 3446 | 590 |
| **Starting Price** | £6.00 | US$0.00 |
| **Free Trial** | No | Yes |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat |
| **Training** | Live Online, Webinars, Documentation | Live Online, Webinars, Documentation, Videos |

## Best for

### Brevo

Brevo is used by entrepreneurs, ecommerce retailers, marketers, sales teams, developers, agencies, and enterprise organizations.

### Tidio

Thanks to its scalability, Tidio is appropriate for companies of all sizes—be it retail, tech, or services. Available in multiple languages and regions.

## Key features

### Brevo

- API
- CRM
- Campaign Segmentation
- Contact Database
- Customisable Branding
- Customisable Templates
- Email Management
- Engagement Tracking
- Lead Capture
- Lead Management
- Lead Qualification
- Live Chat
- Multi-Channel Communication
- Performance Metrics
- Real-Time Analytics
- Real-Time Data
- Reporting/Analytics
- Routing
- Social Media Integration
- Template Management

### Tidio

- API
- CRM
- Campaign Segmentation
- Contact Database
- Customisable Branding
- Customisable Templates
- Email Management
- Engagement Tracking
- Lead Capture
- Lead Management
- Lead Qualification
- Live Chat
- Multi-Channel Communication
- Performance Metrics
- Real-Time Analytics
- Real-Time Data
- Reporting/Analytics
- Routing
- Social Media Integration
- Template Management

## Links

- [View Brevo Profile](https://www.capterra.co.uk/software/132996/brevo)
- [View Tidio Profile](https://www.capterra.co.uk/software/144040/tidio-chat)
- [View Original Comparison](https://www.capterra.co.uk/compare/132996/144040/brevo/vs/tidio-chat)

-----

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