---
description: Side-by-side comparison of clixifix- Customer Care vs eWay-CRM. Learn more about each of the product's price, features, and see the most comprehensive reviews for UK business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: clixifix- Customer Care vs eWay-CRM Comparison - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Construction CRM Software](/directory/30657/construction-crm/software) > [clixifix- Customer Care \<span\>vs\</span\> eWay-CRM](https://www.capterra.co.uk/compare/132947/152769/clixifix-customer-care-simplified/vs/eway-crm)

# Compare clixifix- Customer Care vs eWay-CRM

Canonical: https://www.capterra.co.uk/compare/132947/152769/clixifix-customer-care-simplified/vs/eway-crm

> Detailed comparison between clixifix- Customer Care and eWay-CRM. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | clixifix- Customer Care | eWay-CRM |
| **Overall rating** | 5.0/5 | 4.5/5 |
| **Total Reviews** | 5 | 820 |
| **Starting Price** | £121.85 | US$20.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### clixifix- Customer Care

House builders , Commercial Projects Contractors and Principal Contractors delivering new homes and projects that require a secure collaborative platform to manage Defects and Repairs.

### eWay-CRM

Small to mid-size businesses and services using Outlook and Microsoft 365—construction, consultants, insurers, manufacturers—teams needing integrated CRM for email tracking, quoting, and reporting.

## Key features

### clixifix- Customer Care

- Client Tracking
- Contract/License Management
- Project Management
- Quotes/Estimates
- Sales Pipeline Management
- Scheduling
- Warranty Tracking

### eWay-CRM

- Accounting
- Ad hoc Reporting
- Auto-Dialer
- Calendar/Reminder System
- Client Tracking
- Committee Management
- Contract/License Management
- Customisable Templates
- Deal Management
- Document Templates
- Lead Management
- MES
- Performance Management
- Pipeline Reports
- Project Management
- Project Planning
- Quotes/Estimates
- Sales Pipeline Management
- Scheduling
- Warranty Tracking

## Links

- [View clixifix- Customer Care Profile](https://www.capterra.co.uk/software/132947/clixifix-customer-care-simplified)
- [View eWay-CRM Profile](https://www.capterra.co.uk/software/152769/eway-crm)
- [View Original Comparison](https://www.capterra.co.uk/compare/132947/152769/clixifix-customer-care-simplified/vs/eway-crm)

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