---
description: Side-by-side comparison of Vivantio vs myITprocess. Learn more about each of the product's price, features, and see the most comprehensive reviews for UK business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Vivantio vs myITprocess Comparison - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Contact Centre Software](/directory/32035/contact-center/software) > [Vivantio \<span\>vs\</span\> myITprocess](https://www.capterra.co.uk/compare/132880/1051821/vivantio/vs/myitprocess)

# Compare Vivantio vs myITprocess

Canonical: https://www.capterra.co.uk/compare/132880/1051821/vivantio/vs/myitprocess

> Detailed comparison between Vivantio and myITprocess. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Vivantio | myITprocess |
| **Overall rating** | 4.3/5 | 4.1/5 |
| **Total Reviews** | 178 | 11 |
| **Starting Price** | US$49.00 | US$399.00 |
| **Free Trial** | Yes | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Documentation, Videos |

## Best for

### Vivantio

Mid-market and enterprise organizations that have outgrown basic help desk software and need a configurable Enterprise Service Management platform to scale IT and business service operations.

### myITprocess

IT Managed Service Providers, MSPs

## Key features

### Vivantio

- API
- Access Controls/Permissions
- Activity Tracking
- Alerts/Notifications
- Audit Trail
- Compliance Management
- Customisable Branding
- Customisable Reports
- Dashboard
- Data Visualisation
- Event Logs
- IT Reporting
- Inventory Management
- Issue Auditing
- License Management
- Maintenance Scheduling
- Real-Time Reporting
- Single Sign On
- Third-Party Integrations
- Workflow Management

### myITprocess

- API
- Access Controls/Permissions
- Activity Tracking
- Alerts/Notifications
- Audit Trail
- Compliance Management
- Customisable Branding
- Customisable Reports
- Dashboard
- Data Visualisation
- Event Logs
- IT Reporting
- Inventory Management
- Issue Auditing
- License Management
- Maintenance Scheduling
- Real-Time Reporting
- Single Sign On
- Third-Party Integrations
- Workflow Management

## Links

- [View Vivantio Profile](https://www.capterra.co.uk/software/132880/vivantio)
- [View myITprocess Profile](https://www.capterra.co.uk/software/1051821/myitprocess)
- [View Original Comparison](https://www.capterra.co.uk/compare/132880/1051821/vivantio/vs/myitprocess)

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