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Talkdesk vs Vonage Business Communications
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US$85.00/month
US$19.99/month
Our target market is customer-centric companies with at least 5 agents looking to improve customer experiences through more personalized, data-driven customer interactions.
Vonage Business Communications is a good option for small-, medium-, and enterprise-level businesses that need a scalable, easy-to-use VoIP platform with a wide array of solutions.
- Automatic Call Distribution
- Call Logging
- Call Scripting
- Chat/Messaging
- Computer Telephony Integration
- Monitoring
- Multi-Channel Communication
- On-Demand Recording
- Recording
- Reporting/Analytics
- Automatic Call Distribution
- Call Logging
- Call Scripting
- Chat/Messaging
- Computer Telephony Integration
- Monitoring
- Multi-Channel Communication
- On-Demand Recording
- Recording
- Reporting/Analytics
- Cloud-based
- On-premise
- Cloud-based
- On-premise
- In Person
- Live Online
- Webinars
- Documentation
- Videos
- In Person
- Live Online
- Webinars
- Documentation
- Videos
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat