---
description: Side-by-side comparison of Close vs RingCX. Learn more about each of the product's price, features, and see the most comprehensive reviews for UK business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Close vs RingCX Comparison - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Call Tracking Software](/directory/30901/call-tracking/software) > [Close \<span\>vs\</span\> RingCX](https://www.capterra.co.uk/compare/132667/154951/close-io/vs/ringcentral-contact-center)

# Compare Close vs RingCX

Canonical: https://www.capterra.co.uk/compare/132667/154951/close-io/vs/ringcentral-contact-center

> Detailed comparison between Close and RingCX. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Close | RingCX |
| **Overall rating** | 4.7/5 | 4.2/5 |
| **Total Reviews** | 164 | 255 |
| **Starting Price** | US$35.00 | US$65.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### Close

Close is used by small to mid-sized sales teams — particularly by founders and sales managers running relationship-driven sales at companies that prioritize speed and follow-up discipline.

### RingCX

RingCentral RingCX targets businesses of all sizes seeking simplified, cost-effective customer service solutions with streamlined deployment and modern features.

## Key features

### Close

- API
- Activity Tracking
- Auto-Dialer
- Automatic Call Distribution
- CRM
- Call Tracking
- Call Tracking Metrics
- Computer Telephony Integration
- Dashboard
- Email Management
- Lead Management
- Monitoring
- Multi-Channel Communication
- Performance Management
- Real-Time Data
- Real-Time Reporting
- Recording
- Single Sign On
- Video Conferencing
- Web-based Deployment

### RingCX

- API
- Activity Tracking
- Auto-Dialer
- Automatic Call Distribution
- CRM
- Call Tracking
- Call Tracking Metrics
- Computer Telephony Integration
- Dashboard
- Email Management
- Lead Management
- Monitoring
- Multi-Channel Communication
- Performance Management
- Real-Time Data
- Real-Time Reporting
- Recording
- Single Sign On
- Video Conferencing
- Web-based Deployment

## Links

- [View Close Profile](https://www.capterra.co.uk/software/132667/close-io)
- [View RingCX Profile](https://www.capterra.co.uk/software/154951/ringcentral-contact-center)
- [View Original Comparison](https://www.capterra.co.uk/compare/132667/154951/close-io/vs/ringcentral-contact-center)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Close vs RingCX Comparison - Capterra UK 2026","description":"Side-by-side comparison of Close vs RingCX. Learn more about each of the product's price, features, and see the most comprehensive reviews for UK business users.","url":"https://www.capterra.co.uk/compare/132667/154951/close-io/vs/ringcentral-contact-center","about":[{"@id":"https://www.capterra.co.uk/software/132667/close-io#software"},{"@id":"https://www.capterra.co.uk/software/154951/ringcentral-contact-center#software"}],"breadcrumb":{"@id":"https://www.capterra.co.uk/compare/132667/154951/close-io/vs/ringcentral-contact-center#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.capterra.co.uk/compare/132667/154951/close-io/vs/ringcentral-contact-center#webpage","publisher":{"@id":"https://www.capterra.co.uk/#organization"},"inLanguage":"en-GB","isPartOf":{"@id":"https://www.capterra.co.uk/#website"}},{"name":"Close","description":"Close is a conversation-first CRM built for founders and small, scaling sales teams to manage every conversation in one place — so they can move faster and close more deals. With built-in calling, email, SMS, automation, and AI, Close eliminates tool sprawl and manual logging so teams can focus on selling, not admin.\n\nEvery conversation is automatically logged, searchable, and connected to the contact record it belongs to, so sales teams can increase their follow-up discipline without juggling tools or letting leads slip through the cracks. \n\nClose also automates sales activities:\n\n- Notetaker automatically records, transcribe, and summarize every call and meeting\n- AI Drafts writes follow-up emails after each call\n- AI Summaries give reps instant context on any lead\n- AI Enrich pulls live company and contact data from public sources\n\nThese features are part of Chloe, Close's built-in AI sales assistant — with expanded capabilities, including AI voice, coming in Spring 2026.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/04ca718b-7844-41c6-8a4b-4f42dc18689e.jpeg","url":"https://www.capterra.co.uk/software/132667/close-io","@type":"SoftwareApplication","@id":"https://www.capterra.co.uk/software/132667/close-io#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.co.uk/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":164,"ratingValue":4.7},"offers":{"price":"35","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios"},{"name":"RingCX","description":"RingCX is AI-powered contact center software that enhances customer service, streamlines operations, and supports agents. This cloud-based solution features sentiment analysis, skills-based routing, and advanced outbound dialing capabilities for efficient, personalized interactions.  Omnichannel routing matches customer queries with appropriate agents for faster resolutions, while workforce management tools including quality assurance and call monitoring help improve agent performance. The platform provides comprehensive analytics for informed decision-making and integrates seamlessly with CRM systems, allowing agents to access customer data and switch communication channels without disrupting service.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/4dc91797-2158-4341-ab04-5918da3d49f0.jpeg","url":"https://www.capterra.co.uk/software/154951/ringcentral-contact-center","@type":"SoftwareApplication","@id":"https://www.capterra.co.uk/software/154951/ringcentral-contact-center#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.co.uk/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":255,"ratingValue":4.2},"offers":{"price":"65","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios, Platform ipad"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Call Tracking Software","position":2,"item":"/directory/30901/call-tracking/software","@type":"ListItem"},{"name":"Close vs RingCX","position":3,"item":"https://www.capterra.co.uk/compare/132667/154951/close-io/vs/ringcentral-contact-center","@type":"ListItem"}],"@id":"https://www.capterra.co.uk/compare/132667/154951/close-io/vs/ringcentral-contact-center#breadcrumblist"}]}
</script>