---
description: Side-by-side comparison of Close vs Reply. Learn more about each of the product's price, features, and see the most comprehensive reviews for UK business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Close vs Reply Comparison - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Insurance CRM Software](/directory/32554/insurance-crm/software) > [Close \<span\>vs\</span\> Reply](https://www.capterra.co.uk/compare/132667/143629/close-io/vs/reply)

# Compare Close vs Reply

Canonical: https://www.capterra.co.uk/compare/132667/143629/close-io/vs/reply

> Detailed comparison between Close and Reply. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Close | Reply |
| **Overall rating** | 4.7/5 | 4.6/5 |
| **Total Reviews** | 164 | 95 |
| **Starting Price** | US$35.00 | US$49.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### Close

Close is used by small to mid-sized sales teams — particularly by founders and sales managers running relationship-driven sales at companies that prioritize speed and follow-up discipline.

### Reply

Reply is used by over 3,000 companies – SMBs, mid-market, and sales agencies – in the US, Canada, and Europe.

## Key features

### Close

- API
- Activity Tracking
- Appointment Scheduling
- Auto-Dialer
- CRM
- Client Management
- Content Management
- Customisable Templates
- Dashboard
- Email Management
- Lead Capture
- Lead Management
- Performance Management
- Performance Metrics
- Real-Time Data
- Sales Activity Management
- Sales Pipeline Management
- Search/Filter
- Template Management
- Workflow Management

### Reply

- API
- Activity Tracking
- Appointment Scheduling
- Auto-Dialer
- CRM
- Client Management
- Content Management
- Customisable Templates
- Dashboard
- Email Management
- Lead Capture
- Lead Management
- Performance Management
- Performance Metrics
- Real-Time Data
- Sales Activity Management
- Sales Pipeline Management
- Search/Filter
- Template Management
- Workflow Management

## Links

- [View Close Profile](https://www.capterra.co.uk/software/132667/close-io)
- [View Reply Profile](https://www.capterra.co.uk/software/143629/reply)
- [View Original Comparison](https://www.capterra.co.uk/compare/132667/143629/close-io/vs/reply)

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