---
description: Side-by-side comparison of Lime Connect vs HubSpot CRM. Learn more about each of the product's price, features, and see the most comprehensive reviews for UK business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Lime Connect vs HubSpot CRM Comparison - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Online CRM Software](/directory/30072/online-crm/software) > [Lime Connect \<span\>vs\</span\> HubSpot CRM](https://www.capterra.co.uk/compare/131558/152373/userlike-live-chat/vs/hubspot-crm)

# Compare Lime Connect vs HubSpot CRM

Canonical: https://www.capterra.co.uk/compare/131558/152373/userlike-live-chat/vs/hubspot-crm

> Detailed comparison between Lime Connect and HubSpot CRM. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Lime Connect | HubSpot CRM |
| **Overall rating** | 4.6/5 | 4.5/5 |
| **Total Reviews** | 647 | 4451 |
| **Starting Price** | US$100.00 | US$20.00 |
| **Free Trial** | Yes | No |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### Lime Connect

Lime Connect works for any company size and adapts to your needs and business goals. Small and medium-sized companies, NGOs as well as large corporations like Toyota already rely on us.

### HubSpot CRM

The HubSpot CRM is built for growing teams to attract, engage and delight customers.

## Key features

### Lime Connect

- API
- Activity Tracking
- CRM
- Communication Management
- Customer Database
- Customisable Templates
- Dashboard
- Email Management
- Lead Capture
- Lead Qualification
- Live Chat
- Mobile Access
- Performance Metrics
- Real-time Consumer-facing Chat
- Reporting & Statistics
- Reporting/Analytics
- Search/Filter
- Social Media Integration
- Template Management
- Workflow Management

### HubSpot CRM

- API
- Activity Tracking
- CRM
- Communication Management
- Customer Database
- Customisable Templates
- Dashboard
- Email Management
- Lead Capture
- Lead Qualification
- Live Chat
- Mobile Access
- Performance Metrics
- Real-time Consumer-facing Chat
- Reporting & Statistics
- Reporting/Analytics
- Search/Filter
- Social Media Integration
- Template Management
- Workflow Management

## Links

- [View Lime Connect Profile](https://www.capterra.co.uk/software/131558/userlike-live-chat)
- [View HubSpot CRM Profile](https://www.capterra.co.uk/software/152373/hubspot-crm)
- [View Original Comparison](https://www.capterra.co.uk/compare/131558/152373/userlike-live-chat/vs/hubspot-crm)

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