---
description: Side-by-side comparison of Deskero vs Zendesk Suite. Learn more about each of the product's price, features, and see the most comprehensive reviews for UK business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Deskero vs Zendesk Suite Comparison - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Knowledge Base Software](/directory/32454/knowledge-base/software) > [Deskero \<span\>vs\</span\> Zendesk Suite](https://www.capterra.co.uk/compare/131179/164283/deskero/vs/zendesk)

# Compare Deskero vs Zendesk Suite

Canonical: https://www.capterra.co.uk/compare/131179/164283/deskero/vs/zendesk

> Detailed comparison between Deskero and Zendesk Suite. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Deskero | Zendesk Suite |
| **Overall rating** | 4.7/5 | 4.4/5 |
| **Total Reviews** | 112 | 4072 |
| **Starting Price** | US$9.00 | £45.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Documentation | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### Deskero

Deskero targets any type of business that wants to engage customers in a more personal and meaningful way while counting on a solid rock ticket system.

### Zendesk Suite

Businesses of all sizes in retail, financial services, education, government, transportation, manufacturing, software, healthcare, telecommunications, media, and more.

## Key features

### Deskero

- API
- Activity Tracking
- CRM
- Configurable Workflow
- Customer Database
- Customisable Branding
- Customisable Templates
- Email Management
- Help Desk Management
- Live Chat
- Multi-Channel Communication
- Performance Metrics
- Prioritisation
- Real-Time Chat
- Reporting/Analytics
- Single Sign On
- Social Media Integration
- Support Ticket Management
- Surveys & Feedback
- Workflow Management

### Zendesk Suite

- API
- Activity Tracking
- CRM
- Configurable Workflow
- Customer Database
- Customisable Branding
- Customisable Templates
- Email Management
- Help Desk Management
- Live Chat
- Multi-Channel Communication
- Performance Metrics
- Prioritisation
- Real-Time Chat
- Reporting/Analytics
- Single Sign On
- Social Media Integration
- Support Ticket Management
- Surveys & Feedback
- Workflow Management

## Links

- [View Deskero Profile](https://www.capterra.co.uk/software/131179/deskero)
- [View Zendesk Suite Profile](https://www.capterra.co.uk/software/164283/zendesk)
- [View Original Comparison](https://www.capterra.co.uk/compare/131179/164283/deskero/vs/zendesk)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Deskero vs Zendesk Suite Comparison - Capterra UK 2026","description":"Side-by-side comparison of Deskero vs Zendesk Suite. Learn more about each of the product's price, features, and see the most comprehensive reviews for UK business users.","url":"https://www.capterra.co.uk/compare/131179/164283/deskero/vs/zendesk","about":[{"@id":"https://www.capterra.co.uk/software/131179/deskero#software"},{"@id":"https://www.capterra.co.uk/software/164283/zendesk#software"}],"breadcrumb":{"@id":"https://www.capterra.co.uk/compare/131179/164283/deskero/vs/zendesk#breadcrumblist"},"@id":"https://www.capterra.co.uk/compare/131179/164283/deskero/vs/zendesk#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.capterra.co.uk/#website"},"inLanguage":"en-GB","publisher":{"@id":"https://www.capterra.co.uk/#organization"}},{"name":"Deskero","description":"Deskero is a solid helpdesk software, with features like multi-channel support, knowledge base, social network integration, Integrated live chat, canned answers and preferred client management. The software aims to integrate social engagement into customer care, with an innovative social monitor that allows companies to keep an eye on all the meaningful social conversations that might involve their brands.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/9836bd8d-339f-40e1-a295-3ef86951f35a.png","url":"https://www.capterra.co.uk/software/131179/deskero","@id":"https://www.capterra.co.uk/software/131179/deskero#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.co.uk/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.7,"bestRating":5,"ratingCount":112},"offers":{"price":"9","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows on premise, Linux on premise, Android, Platform ios, Platform ipad"},{"name":"Zendesk Suite","description":"Zendesk Suite is a cloud-based customer service platform that enables businesses to streamline support experiences across multiple channels. With features, including messaging, live chat, AI-powered automation, advanced data privacy, and a customizable help center, Zendesk enables personalized and efficient customer assistance.\n\nThe customer interactions live in a single interface with features, such as web widgets, pre-defined ticket responses, and more. Zendesk Suite also includes Ticketing System, Help Center, Community Forum, Messaging, Talk, Explore, and Sunshine Conversations.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/33e7efb9-b7dc-42b8-b866-a0676f6012b9.png","url":"https://www.capterra.co.uk/software/164283/zendesk","@id":"https://www.capterra.co.uk/software/164283/zendesk#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.co.uk/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.4,"bestRating":5,"ratingCount":4072},"offers":{"price":"45","@type":"Offer","priceCurrency":"GBP"},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"@id":"https://www.capterra.co.uk/compare/131179/164283/deskero/vs/zendesk#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Knowledge Base Software","position":2,"item":"/directory/32454/knowledge-base/software","@type":"ListItem"},{"name":"Deskero vs Zendesk Suite","position":3,"item":"https://www.capterra.co.uk/compare/131179/164283/deskero/vs/zendesk","@type":"ListItem"}]}]}
</script>