Insightly vs LiveChat

Best for

Who Uses This Software?

Organizations in any industry looking for an easy to use yet powerful CRM with project management and delivery. Track everything from sales prospects to delivered projects in the same platform.
LiveChat is used by companies all over the world and from every industry. Startups, small and medium businesses and enterprises all rely on LiveChat in their everyday customer service duties.
Pricing

Starting Price

US$29.00/month
US$19.00/month

Free Trial

  • Yes
  • Yes

Free Version

  • Yes
  • No

Details

Free and paid plans starting at $29/user/month
Starter: $19/mo/agent Team: $39/mo/agent Business: $50/mo/agent
Product Details

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Features

  • Cataloguing / Categorisation
  • Collaboration Tools
  • Customer Service Analytics
  • Customer Support Tracking
  • Email Response Control
  • Performance Metrics
  • Search
  • Segmentation
  • Self Service Portal
  • Supply Chain Management
  • Cataloguing / Categorisation
  • Collaboration Tools
  • Customer Service Analytics
  • Customer Support Tracking
  • Email Response Control
  • Performance Metrics
  • Search
  • Segmentation
  • Self Service Portal
  • Supply Chain Management
Ratings

Overall

3.9/5
4.6/5

Ease of Use

4/5
4.6/5

Customer Service

3.7/5
4.6/5

Features & Functionality

3.8/5
4.4/5

Value for Money

3.9/5
4.5/5
Training & Support

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • Documentation
  • Live Online
  • Webinars
  • Documentation
  • Live Online
  • Webinars