15 years helping British businesses
choose better software

Connect in the Office vs NICE CXone

£40.00/month
US$71.00/month

Overall

(0)
  • Ease of Use
    (0)
  • Features & Functionality
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  • Customer Service
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  • Value for Money
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Overall

4.2 (571)
Organisations with a mobile workforce who are looking to improve efficiencies & reduce costs. We operate within the following sectors: Social Housing, Utilities & Highways, Telecoms and Field Service
Organizations of all sizes that need to deliver exceptional voice, digital, and self-service customer experiences across all interaction channels.
4/10
  • Blended Call Centre
  • Call Monitoring
  • Call Scripting
  • Call Tracking
  • Employee Management
  • Employee Scheduling
  • Predictive Dialer
  • Skills Tracking
  • Time & Attendance
  • Variable Workforce
10/10
  • Blended Call Centre
  • Call Monitoring
  • Call Scripting
  • Call Tracking
  • Employee Management
  • Employee Scheduling
  • Predictive Dialer
  • Skills Tracking
  • Time & Attendance
  • Variable Workforce
  • Cloud-based
  • On-premise
  • Cloud-based
  • On-premise
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
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