18 years helping British businesses
choose better software
Connect in the Office vs CXone Mpower
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Capterra offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Learn more
£40.00/month
US$71.00/month
Overall
Overall
4.2
(587)
Organisations with a mobile workforce who are looking to improve efficiencies & reduce costs. We operate within the following sectors: Social Housing, Utilities & Highways, Telecoms and Field Service
Organizations of all sizes that need to deliver exceptional voice, digital, and self-service customer experiences across all interaction channels.
- Auto-Dialer
- Call Tagging
- Call Tracking
- Computer Telephony Integration
- Customisable Templates
- Employee Scheduling
- FCC Compliance
- Skills Tracking
- Time & Attendance
- Variable Workforce
- Auto-Dialer
- Call Tagging
- Call Tracking
- Computer Telephony Integration
- Customisable Templates
- Employee Scheduling
- FCC Compliance
- Skills Tracking
- Time & Attendance
- Variable Workforce
- Cloud-based
- On-premise
- Cloud-based
- On-premise
- In Person
- Live Online
- Webinars
- Documentation
- Videos
- In Person
- Live Online
- Webinars
- Documentation
- Videos
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
