---
description: Side-by-side comparison of ScreenSteps vs Document360. Learn more about each of the product's price, features, and see the most comprehensive reviews for UK business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: ScreenSteps vs Document360 Comparison - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Knowledge Management Software](/directory/30094/knowledge-management/software) > [ScreenSteps \<span\>vs\</span\> Document360](https://www.capterra.co.uk/compare/130536/177031/screensteps/vs/document360)

# Compare ScreenSteps vs Document360

Canonical: https://www.capterra.co.uk/compare/130536/177031/screensteps/vs/document360

> Detailed comparison between ScreenSteps and Document360. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | ScreenSteps | Document360 |
| **Overall rating** | 4.8/5 | 4.7/5 |
| **Total Reviews** | 16 | 290 |
| **Starting Price** | US$239.00 | - |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Best for

### ScreenSteps

Perfect for Businesses who need better SOPs and quick-reference guides for their employees. Ideal for businesses who interface with customers and need employees to find guides and quickly respond.

### Document360

Document360 is suitable for businesses of all sizes and across all industries - IT, SaaS, Finances, Education, Healthcare, Legal, and more.&#10;&#10;Trusted by 100k+ users across the globe.

## Key features

### ScreenSteps

- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Catalog Management
- Collaboration Tools
- Content Library
- Content Management
- Document Management
- Full Text Search
- Knowledge Base Management
- Reporting & Statistics
- Self Service Portal
- Third-Party Integrations

### Document360

- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Catalog Management
- Collaboration Tools
- Content Library
- Content Management
- Customisable Templates
- Dashboard
- Document Management
- Full Text Search
- Knowledge Base Management
- Reporting & Statistics
- Self Service Portal
- Surveys & Feedback
- Third-Party Integrations
- Website Integration
- Wiki

## Links

- [View ScreenSteps Profile](https://www.capterra.co.uk/software/130536/screensteps)
- [View Document360 Profile](https://www.capterra.co.uk/software/177031/document360)
- [View Original Comparison](https://www.capterra.co.uk/compare/130536/177031/screensteps/vs/document360)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"ScreenSteps vs Document360 Comparison - Capterra UK 2026","description":"Side-by-side comparison of ScreenSteps vs Document360. Learn more about each of the product's price, features, and see the most comprehensive reviews for UK business users.","url":"https://www.capterra.co.uk/compare/130536/177031/screensteps/vs/document360","about":[{"@id":"https://www.capterra.co.uk/software/130536/screensteps#software"},{"@id":"https://www.capterra.co.uk/software/177031/document360#software"}],"breadcrumb":{"@id":"https://www.capterra.co.uk/compare/130536/177031/screensteps/vs/document360#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.capterra.co.uk/compare/130536/177031/screensteps/vs/document360#webpage","isPartOf":{"@id":"https://www.capterra.co.uk/#website"},"inLanguage":"en-GB","publisher":{"@id":"https://www.capterra.co.uk/#organization"}},{"name":"ScreenSteps","description":"ScreenSteps is designed to help you document your internal procedures, manage them in an online knowledge base, and deliver procedures to employees in the moment your employees need answers.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/a7224398-3ffb-4b1e-be98-80b2252e5292.png","url":"https://www.capterra.co.uk/software/130536/screensteps","@type":"SoftwareApplication","@id":"https://www.capterra.co.uk/software/130536/screensteps#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.co.uk/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.8,"bestRating":5,"ratingCount":16},"offers":{"price":"239","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows"},{"name":"Document360","description":"Document360 is an AI-powered knowledge base platform built for enterprises that need secure, scalable documentation. It centralizes your organization’s knowledge into one unified workspace whether you’re building public help centres, private internal wikis, SOPs, user manuals, API documentation or product playbooks.\n\nKey Capabilities:\nAI Search: ChatGPT-style assistant that delivers precise, context-aware answers.\n\nAI Writing Agent: Instantly turn text, video or prompts into structured, ready-to-publish documentation.\n\nPowerful Editors: Markdown for speed and WYSIWYG for rich visuals, both with real-time previews and drag-and-drop media.\n\nStep-by-Step Guides: Capture on-screen actions to create interactive guides; edit steps and customize highlights in seconds.\n\nInteractive Demos: Create guided, clickable walkthroughs inside articles to help users learn by doing.\n\nPro Analytics: Tailor portal design, layout and color themes to your brand.\n\nLocalization: Supports 50+ languages","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/c763651c-f1fc-47cb-b407-242c40eb036e.png","url":"https://www.capterra.co.uk/software/177031/document360","@type":"SoftwareApplication","@id":"https://www.capterra.co.uk/software/177031/document360#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.co.uk/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.7,"bestRating":5,"ratingCount":290},"operatingSystem":"Cloud, Apple, Windows, Linux, Chrome"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Knowledge Management Software","position":2,"item":"/directory/30094/knowledge-management/software","@type":"ListItem"},{"name":"ScreenSteps vs Document360","position":3,"item":"https://www.capterra.co.uk/compare/130536/177031/screensteps/vs/document360","@type":"ListItem"}],"@id":"https://www.capterra.co.uk/compare/130536/177031/screensteps/vs/document360#breadcrumblist"}]}
</script>