18 years helping British businesses
choose better software

Bright Pattern vs Aspect Unified IP

US$0.00/month
US$90.00
Overall
4.8 (104)
Overall
4.4 (70)
Enterprises (up to 20,000 agent) as well as midsize companies (30 agents).
Businesses looking for inbound and outbound dialling capabilities in their contact centre.
10/10
  • Alerts/Escalation
  • Automatic Call Distribution
  • CRM
  • Call Routing
  • Campaign Specific Caller ID
  • Chat/Messaging
  • FCC Compliance
  • List Management
  • Multi-Channel Communication
  • Reporting/Analytics
10/10
  • Alerts/Escalation
  • Automatic Call Distribution
  • CRM
  • Call Routing
  • Campaign Specific Caller ID
  • Chat/Messaging
  • FCC Compliance
  • List Management
  • Multi-Channel Communication
  • Reporting/Analytics
  • Cloud-based
  • On-premise
  • Cloud-based
  • On-premise
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Images coming soon