15 years helping British businesses
choose better software

Bright Pattern vs HaloCRM

HaloCRM

by Halo Service Solutions

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US$0.00/month
US$45.00/month

Overall

4.8 (104)

Overall

5.0 (2)
Enterprises (up to 20,000 agent) as well as midsize companies (30 agents).
Ideally suited to companies of all sizes, in any industry, looking for an intuitive, omnichannel customer service solution.
10/10
  • Automated Routing
  • Autoresponders
  • Customer Database
  • Email Management
  • Employee Management
  • Knowledge Base Management
  • Multiple User Accounts
  • Real-Time Analytics
  • Single Sign On
  • Third-Party Integrations
10/10
  • Automated Routing
  • Autoresponders
  • Customer Database
  • Email Management
  • Employee Management
  • Knowledge Base Management
  • Multiple User Accounts
  • Real-Time Analytics
  • Single Sign On
  • Third-Party Integrations
  • Cloud-based
  • On-premise
  • Cloud-based
  • On-premise
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat