---
description: Side-by-side comparison of SolarWinds Service Desk vs NinjaOne. Learn more about each of the product's price, features, and see the most comprehensive reviews for UK business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: SolarWinds Service Desk vs NinjaOne Comparison - Capterra UK 2026
---

Breadcrumb: [Home](/) > [IT Asset Management Software](/directory/30077/it-asset-management/software) > [SolarWinds Service Desk \<span\>vs\</span\> NinjaOne](https://www.capterra.co.uk/compare/129478/165889/solarwinds-service-desk/vs/ninjaone)

# Compare SolarWinds Service Desk vs NinjaOne

Canonical: https://www.capterra.co.uk/compare/129478/165889/solarwinds-service-desk/vs/ninjaone

> Detailed comparison between SolarWinds Service Desk and NinjaOne. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | SolarWinds Service Desk | NinjaOne |
| **Overall rating** | 4.6/5 | 4.7/5 |
| **Total Reviews** | 577 | 294 |
| **Starting Price** | US$39.00 | - |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Best for

### SolarWinds Service Desk

Ideally suited for companies of any size, anywhere, with sophisticated IT organizations looking to deliver superior service to their internal customers (employees \&amp; internal other requesters).

### NinjaOne

NinjaOne is the unified IT operations platform that helps IT teams and managed service providers manage, secure, and support every endpoint from a single cloud-native console.

## Key features

### SolarWinds Service Desk

- AI/Machine Learning
- API
- Analytics
- Asset Tracking
- Capacity Management
- Contract/License Management
- Customisable Templates
- Dashboard
- Help Desk Management
- License Management
- Mobile Alerts
- Monitoring
- Project Management
- Real-Time Data
- Risk Analysis
- Security Tools
- Service History
- Status Tracking
- Support Ticket Management
- Vendor Management

### NinjaOne

- AI/Machine Learning
- API
- Analytics
- Asset Tracking
- Capacity Management
- Contract/License Management
- Customisable Templates
- Dashboard
- Help Desk Management
- License Management
- Mobile Alerts
- Monitoring
- Project Management
- Real-Time Data
- Risk Analysis
- Security Tools
- Service History
- Status Tracking
- Support Ticket Management
- Vendor Management

## Links

- [View SolarWinds Service Desk Profile](https://www.capterra.co.uk/software/129478/solarwinds-service-desk)
- [View NinjaOne Profile](https://www.capterra.co.uk/software/165889/ninjaone)
- [View Original Comparison](https://www.capterra.co.uk/compare/129478/165889/solarwinds-service-desk/vs/ninjaone)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"SolarWinds Service Desk vs NinjaOne Comparison - Capterra UK 2026","description":"Side-by-side comparison of SolarWinds Service Desk vs NinjaOne. Learn more about each of the product's price, features, and see the most comprehensive reviews for UK business users.","url":"https://www.capterra.co.uk/compare/129478/165889/solarwinds-service-desk/vs/ninjaone","about":[{"@id":"https://www.capterra.co.uk/software/129478/solarwinds-service-desk#software"},{"@id":"https://www.capterra.co.uk/software/165889/ninjaone#software"}],"breadcrumb":{"@id":"https://www.capterra.co.uk/compare/129478/165889/solarwinds-service-desk/vs/ninjaone#breadcrumblist"},"@id":"https://www.capterra.co.uk/compare/129478/165889/solarwinds-service-desk/vs/ninjaone#webpage","@type":["WebPage","CollectionPage"],"publisher":{"@id":"https://www.capterra.co.uk/#organization"},"inLanguage":"en-GB","isPartOf":{"@id":"https://www.capterra.co.uk/#website"}},{"name":"SolarWinds Service Desk","description":"SolarWinds Service Desk is an AI-powered ITSM platform that helps teams resolve issues up to 52% faster. We combine enterprise Service Management with unified Asset Management to eliminate silos without the complexity of legacy tools. Designed to expand beyond IT, our platform enables Enterprise Service Management, allowing you to easily spin up dedicated portals for HR, Facilities, and Legal. This gives employees a single place for all requests—from broken laptops to benefits questions. Plus, SolarWinds AI is intentionally built into your agents' daily workflows to maximize effectiveness without adding noise. It delivers purposeful automation—like suggesting solution steps, summarizing tickets, and drafting responses—exactly where it adds the most value. SolarWinds Service Desk provides enterprise-grade power on a platform that's actually easy to use, delivering rapid time-to-value and getting you live with ITIL best practices in days, not months.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/205b8b97-9c28-406f-8d26-89374c189275.png","url":"https://www.capterra.co.uk/software/129478/solarwinds-service-desk","@id":"https://www.capterra.co.uk/software/129478/solarwinds-service-desk#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.co.uk/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":577,"ratingValue":4.6},"offers":{"price":"39","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Linux, Android, Platform ios, Platform ipad"},{"name":"NinjaOne","description":"NinjaOne is the unified IT operations platform that helps IT teams and managed service providers manage, secure, and support every endpoint from a single cloud-native console. Nearly 40,000 customers across 140+ countries use NinjaOne to replace fragmented point tools with one platform built to scale.\n\nThe platform brings together the core work of modern IT operations: endpoint management, autonomous patch management, vulnerability management, endpoint and SaaS backup, remote access, and IT service desk. Teams monitor and control Windows, macOS, Linux, mobile, and virtual devices in one place, automate routine work with policy-based automation and human-centered AI, and cut the cost and risk that come from running many disconnected tools.\n\nNinjaOne serves internal IT teams and MSPs alike, from lean IT departments to mid-market and large enterprise organizations managing distributed, multi-site environments.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/efd077e3-c01f-4c8d-86bb-e7a02350568c.png","url":"https://www.capterra.co.uk/software/165889/ninjaone","@id":"https://www.capterra.co.uk/software/165889/ninjaone#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.co.uk/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":294,"ratingValue":4.7},"operatingSystem":"Cloud, Apple, Windows, Linux, Android, Platform ios, Platform ipad"},{"@id":"https://www.capterra.co.uk/compare/129478/165889/solarwinds-service-desk/vs/ninjaone#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"IT Asset Management Software","position":2,"item":"/directory/30077/it-asset-management/software","@type":"ListItem"},{"name":"SolarWinds Service Desk vs NinjaOne","position":3,"item":"https://www.capterra.co.uk/compare/129478/165889/solarwinds-service-desk/vs/ninjaone","@type":"ListItem"}]}]}
</script>