---
description: Side-by-side comparison of Muni-Link vs BOSS811. Learn more about each of the product's price, features, and see the most comprehensive reviews for UK business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Muni-Link vs BOSS811 Comparison - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Utility Billing Software](/directory/20017/utility-billing/software) > [Muni-Link \<span\>vs\</span\> BOSS811](https://www.capterra.co.uk/compare/128792/206223/muni-link/vs/boss811)

# Compare Muni-Link vs BOSS811

Canonical: https://www.capterra.co.uk/compare/128792/206223/muni-link/vs/boss811

> Detailed comparison between Muni-Link and BOSS811. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Muni-Link | BOSS811 |
| **Overall rating** | 4.8/5 | 4.8/5 |
| **Total Reviews** | 59 | 71 |
| **Starting Price** | US$400.00 | US$2,500.00 |
| **Free Trial** | - | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### Muni-Link

Municipalities, cities, townships, private utilities  and authorities who bill customers for utilities

### BOSS811

BOSS811 and BOSSDig deliver cloud-based 811 ticket management, utility locate, and damage prevention solutions for utilities, municipalities, telecom, fiber, and pipeline operators.

## Key features

### Muni-Link

- API
- Accounting
- Alerts/Notifications
- Customisable Reports
- For Electricity
- For Natural Gas
- For Water
- Meter Data Management
- Reporting & Statistics
- Self Service Portal
- Work Order Management
- Workflow Management

### BOSS811

- API
- Alerts/Notifications
- Configurable Workflow
- Customisable Reports
- For Electricity
- For Natural Gas
- For Oil & Gas
- For Water
- Mobile Alerts
- Monitoring
- Real-Time Data
- Reporting & Statistics
- Route Optimisation
- Scheduling
- Self Service Portal
- Support Ticket Management
- Work Order Management
- Workflow Management

## Links

- [View Muni-Link Profile](https://www.capterra.co.uk/software/128792/muni-link)
- [View BOSS811 Profile](https://www.capterra.co.uk/software/206223/boss811)
- [View Original Comparison](https://www.capterra.co.uk/compare/128792/206223/muni-link/vs/boss811)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Muni-Link vs BOSS811 Comparison - Capterra UK 2026","description":"Side-by-side comparison of Muni-Link vs BOSS811. Learn more about each of the product's price, features, and see the most comprehensive reviews for UK business users.","url":"https://www.capterra.co.uk/compare/128792/206223/muni-link/vs/boss811","about":[{"@id":"https://www.capterra.co.uk/software/128792/muni-link#software"},{"@id":"https://www.capterra.co.uk/software/206223/boss811#software"}],"breadcrumb":{"@id":"https://www.capterra.co.uk/compare/128792/206223/muni-link/vs/boss811#breadcrumblist"},"@id":"https://www.capterra.co.uk/compare/128792/206223/muni-link/vs/boss811#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.capterra.co.uk/#website"},"inLanguage":"en-GB","publisher":{"@id":"https://www.capterra.co.uk/#organization"}},{"name":"Muni-Link","description":"Cut time spent on billing in HALF! Our Cloud-Based Municipal Solutions include utility billing/CIS, websites, customer communications, backflow management, field services orders, penalties, delinquents, shutoffs, payment plans, loans, and customer portal.  Cloud-based means no hardware or software to purchase, access your information 24/7 with NO DOWN TIME or costly software updates.  Integrates with accounting, meter, GIS, and asset management software.  See a demo today.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/27b3c835-d326-4b9e-9849-bac5feca7ad0.png","url":"https://www.capterra.co.uk/software/128792/muni-link","@id":"https://www.capterra.co.uk/software/128792/muni-link#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.co.uk/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":59,"ratingValue":4.8},"offers":{"price":"400","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios, Platform ipad"},{"name":"BOSS811","description":"BOSS Solutions offers cloud-based offerings and products for utility damage prevention and IT service management, including BOSS811 and BOSSDig. Designed for utilities, municipalities, and locating organizations, the platform supports end-to-end 811 ticket management software workflows, helping teams manage excavation requests, reduce risk, and improve compliance.\n\nBOSS811 is a proven enterprise 811 ticket management system software built for high-volume one call ticket management environments. It centralizes ticket intake, automated routing, SLA tracking, reporting, and compliance management.\n\nBOSSDig is a modern utility locate software solution designed for field operations, providing mobile-first access, GIS integration, real-time updates, and streamlined locate workflows.\n\nTogether, BOSS Solutions enables unified damage prevention software capabilities across office and field teams, including AI-driven risk scoring, automated alerts, facility mapping, and investigation tools.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/c564b32e-39e5-49ae-8add-438cd992923b.png","url":"https://www.capterra.co.uk/software/206223/boss811","@id":"https://www.capterra.co.uk/software/206223/boss811#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.co.uk/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":71,"ratingValue":4.8},"offers":{"price":"2500","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Linux, Windows on premise, Linux on premise, Chrome, Android, Platform ios, Platform ipad"},{"@id":"https://www.capterra.co.uk/compare/128792/206223/muni-link/vs/boss811#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Utility Billing Software","position":2,"item":"/directory/20017/utility-billing/software","@type":"ListItem"},{"name":"Muni-Link vs BOSS811","position":3,"item":"https://www.capterra.co.uk/compare/128792/206223/muni-link/vs/boss811","@type":"ListItem"}]}]}
</script>
