---
description: Side-by-side comparison of Muni-Link vs BOSS811. Learn more about each of the product's price, features, and see the most comprehensive reviews for UK business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Muni-Link vs BOSS811 Comparison - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Utility Billing Software](/directory/20017/utility-billing/software) > [Muni-Link \<span\>vs\</span\> BOSS811](https://www.capterra.co.uk/compare/128792/206223/muni-link/vs/boss811)

# Compare Muni-Link vs BOSS811

Canonical: https://www.capterra.co.uk/compare/128792/206223/muni-link/vs/boss811

> Detailed comparison between Muni-Link and BOSS811. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Muni-Link | BOSS811 |
| **Overall rating** | 4.8/5 | 4.8/5 |
| **Total Reviews** | 59 | 71 |
| **Starting Price** | US$400.00 | US$2,500.00 |
| **Free Trial** | - | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### Muni-Link

Municipalities, cities, townships, private utilities  and authorities who bill customers for utilities

### BOSS811

BOSS811 is a cloud based One Call Locate Ticket Management software for damage prevention, investigation and risk management used by municipalities, utilities, , telco, fiber, gas and oil pipelines.

## Key features

### Muni-Link

- API
- Accounting
- Alerts/Notifications
- Customisable Reports
- For Electricity
- For Natural Gas
- For Water
- Meter Data Management
- Reporting & Statistics
- Self Service Portal
- Work Order Management
- Workflow Management

### BOSS811

- API
- Alerts/Notifications
- Configurable Workflow
- Customisable Reports
- For Electricity
- For Natural Gas
- For Oil & Gas
- For Water
- Mobile Alerts
- Monitoring
- Real-Time Data
- Reporting & Statistics
- Route Optimisation
- Scheduling
- Self Service Portal
- Support Ticket Management
- Work Order Management
- Workflow Management

## Links

- [View Muni-Link Profile](https://www.capterra.co.uk/software/128792/muni-link)
- [View BOSS811 Profile](https://www.capterra.co.uk/software/206223/boss811)
- [View Original Comparison](https://www.capterra.co.uk/compare/128792/206223/muni-link/vs/boss811)

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