---
description: Side-by-side comparison of Infobip vs 360dialog. Learn more about each of the product's price, features, and see the most comprehensive reviews for UK business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Infobip vs 360dialog Comparison - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Customer Success Software](/directory/30961/customer-success/software) > [Infobip \<span\>vs\</span\> 360dialog](https://www.capterra.co.uk/compare/127997/174965/infobip/vs/360dialog)

# Compare Infobip vs 360dialog

Canonical: https://www.capterra.co.uk/compare/127997/174965/infobip/vs/360dialog

> Detailed comparison between Infobip and 360dialog. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Infobip | 360dialog |
| **Overall rating** | 4.6/5 | 3.5/5 |
| **Total Reviews** | 14 | 13 |
| **Starting Price** | - | €49.00 |
| **Free Trial** | Yes | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### Infobip

From banking to fintech and insurance, promotion to retention and on-demand brands we help you build long-term customer relationships, deliver messages and meet demand and customer expectations.

### 360dialog

Enterprises that want to automate their WhatsApp conversations with customers or send promotions via a WhatsApp Newsletter. &#10;Independent software vendors (ISVs) that want to resell the WhatsApp API.

## Key features

### Infobip

- API
- Audience Targeting
- Campaign Management
- Chat/Messaging
- Chatbot
- Customer Segmentation
- Dashboard
- Engagement Tracking
- Interactive Content
- Lead Capture
- Lead Management
- Live Chat
- Monitoring
- Performance Management
- Reporting/Analytics
- Scheduled Messaging
- Shortcodes
- Template Management
- Third-Party Integrations
- Video Chat

### 360dialog

- API
- Audience Targeting
- Campaign Management
- Chat/Messaging
- Chatbot
- Customer Segmentation
- Engagement Tracking
- Lead Capture
- Lead Management
- Live Chat
- Reporting/Analytics
- Template Management
- Third-Party Integrations

## Links

- [View Infobip Profile](https://www.capterra.co.uk/software/127997/infobip)
- [View 360dialog Profile](https://www.capterra.co.uk/software/174965/360dialog)
- [View Original Comparison](https://www.capterra.co.uk/compare/127997/174965/infobip/vs/360dialog)

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