---
description: Side-by-side comparison of Infobip vs 360Dialog. Learn more about each of the product's price, features, and see the most comprehensive reviews for UK business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Infobip vs 360Dialog Comparison - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Call Centre Software](/directory/30007/call-center/software) > [Infobip \<span\>vs\</span\> 360Dialog](https://www.capterra.co.uk/compare/127997/174965/infobip/vs/360dialog)

# Compare Infobip vs 360Dialog

Canonical: https://www.capterra.co.uk/compare/127997/174965/infobip/vs/360dialog

> Detailed comparison between Infobip and 360Dialog. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Infobip | 360Dialog |
| **Overall rating** | 4.6/5 | 3.5/5 |
| **Total Reviews** | 14 | 13 |
| **Starting Price** | - | €49.00 |
| **Free Trial** | Yes | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### Infobip

From banking to fintech and insurance, promotion to retention and on-demand brands we help you build long-term customer relationships, deliver messages and meet demand and customer expectations.

### 360Dialog

Brands and agencies running WhatsApp marketing campaigns, businesses automating customer communication via the WhatsApp API, and ISVs or resellers embedding WhatsApp into their own platforms.

## Key features

### Infobip

- API
- Activity Dashboard
- Audience Targeting
- Campaign Management
- Chat/Messaging
- Chatbot
- Communication Management
- Customer Segmentation
- Engagement Tracking
- Event Triggered Actions
- Human Handover
- Lead Capture
- Lead Management
- Live Chat
- Monitoring
- Reporting/Analytics
- Scheduled Messaging
- Template Management
- Third-Party Integrations

### 360Dialog

- API
- Activity Dashboard
- Audience Targeting
- Campaign Management
- Chat/Messaging
- Chatbot
- Communication Management
- Customer Segmentation
- Customisable Templates
- Engagement Tracking
- Event Triggered Actions
- Human Handover
- Lead Capture
- Lead Management
- Live Chat
- Reporting/Analytics
- Template Management
- Third-Party Integrations

## Links

- [View Infobip Profile](https://www.capterra.co.uk/software/127997/infobip)
- [View 360Dialog Profile](https://www.capterra.co.uk/software/174965/360dialog)
- [View Original Comparison](https://www.capterra.co.uk/compare/127997/174965/infobip/vs/360dialog)

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