---
description: Side-by-side comparison of Netigate vs Lumoa. Learn more about each of the product's price, features, and see the most comprehensive reviews for UK business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Netigate vs Lumoa Comparison - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Survey Software](/directory/30092/survey/software) > [Netigate \<span\>vs\</span\> Lumoa](https://www.capterra.co.uk/compare/127979/160860/netigate/vs/lumoa)

# Compare Netigate vs Lumoa

Canonical: https://www.capterra.co.uk/compare/127979/160860/netigate/vs/lumoa

> Detailed comparison between Netigate and Lumoa. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Netigate | Lumoa |
| **Overall rating** | 4.6/5 | 4.4/5 |
| **Total Reviews** | 25 | 12 |
| **Starting Price** | - | €629.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, Knowledge Base, Phone Support, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### Netigate

Our customers are banks, healthcare providers, online and in-store retailers, utilities, hospitality businesses, and more. Requiring GDPR-compliant and ISO-certified solution for VoC and VoE.

### Lumoa

Lumoa is for medium and large companies that operate in Europe and that process thousands of customer feedback per year.

## Key features

### Netigate

- API
- CRM
- Commenting/Notes
- Customisable Branding
- Dashboard
- Data Analysis Tools
- Mobile Survey
- NPS Survey Structure
- NPS of Employees
- Performance Metrics
- Pulse Surveys
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Reporting/Analytics
- Search/Filter
- Segmentation
- Survey/Poll Management
- Surveys & Feedback
- Website Integration

### Lumoa

- API
- CRM
- Commenting/Notes
- Customisable Branding
- Dashboard
- Data Analysis Tools
- Mobile Survey
- NPS Survey Structure
- NPS of Employees
- Performance Metrics
- Pulse Surveys
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Reporting/Analytics
- Search/Filter
- Segmentation
- Survey/Poll Management
- Surveys & Feedback
- Website Integration

## Links

- [View Netigate Profile](https://www.capterra.co.uk/software/127979/netigate)
- [View Lumoa Profile](https://www.capterra.co.uk/software/160860/lumoa)
- [View Original Comparison](https://www.capterra.co.uk/compare/127979/160860/netigate/vs/lumoa)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Netigate vs Lumoa Comparison - Capterra UK 2026","description":"Side-by-side comparison of Netigate vs Lumoa. Learn more about each of the product's price, features, and see the most comprehensive reviews for UK business users.","url":"https://www.capterra.co.uk/compare/127979/160860/netigate/vs/lumoa","about":[{"@id":"https://www.capterra.co.uk/software/127979/netigate#software"},{"@id":"https://www.capterra.co.uk/software/160860/lumoa#software"}],"breadcrumb":{"@id":"https://www.capterra.co.uk/compare/127979/160860/netigate/vs/lumoa#breadcrumblist"},"@id":"https://www.capterra.co.uk/compare/127979/160860/netigate/vs/lumoa#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.capterra.co.uk/#website"},"inLanguage":"en-GB","publisher":{"@id":"https://www.capterra.co.uk/#organization"}},{"name":"Netigate","description":"Netigate is a platform for analysing feedback from customers and employees.\n\nIt allows you to create surveys and to manage feedback from multiple sources - surveys, public reviews, support conversations, web forms, POS and on-site surveys, and more - all in one place.\n\nIt uses secure AI to analyse scores and open text comments, helping you quickly identify trends and insights without manually going through hundreds of rows in an Excel file.\n\nMost importantly, it enables you to take concrete actions to improve the experiences of your customers and employees.\n\nNetigate is fully GDPR-compliant and ISO-certified. Based in Europe, it adheres to the strictest European regulations on data security, management, and privacy.\n\nOur customers are banks, healthcare providers, retailers, utilities, hospitality businesses, and more.\n\nIf you handle thousands of pieces of feedback in different languages, Netigate helps you place the voices of your customers and employees at the centre of your business.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/1e91fb65-e71a-4e7c-9ea9-78e069d1f2c8.png","url":"https://www.capterra.co.uk/software/127979/netigate","@id":"https://www.capterra.co.uk/software/127979/netigate#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.co.uk/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.6,"bestRating":5,"ratingCount":25},"operatingSystem":"Cloud"},{"name":"Lumoa","description":"Lumoa is the first CX platform to offer GPT.\n\nIn the past, companies used to spend weeks collecting, analyzing, interpreting, and reporting on customer feedback from multiple sources.\n\nNow, every employee can ask questions and receive real-time answers based on the voice of the customer.\n\nLumoa helps make timely decisions to increase KPIs up to three times.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/a0d6f328-baed-4a3e-a859-9cf8ecdf0679.png","url":"https://www.capterra.co.uk/software/160860/lumoa","@id":"https://www.capterra.co.uk/software/160860/lumoa#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.co.uk/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.4,"bestRating":5,"ratingCount":12},"offers":{"price":"629","@type":"Offer","priceCurrency":"EUR"},"operatingSystem":"Cloud"},{"@id":"https://www.capterra.co.uk/compare/127979/160860/netigate/vs/lumoa#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Survey Software","position":2,"item":"/directory/30092/survey/software","@type":"ListItem"},{"name":"Netigate vs Lumoa","position":3,"item":"https://www.capterra.co.uk/compare/127979/160860/netigate/vs/lumoa","@type":"ListItem"}]}]}
</script>