---
description: Side-by-side comparison of TOPdesk vs Milvus. Learn more about each of the product's price, features, and see the most comprehensive reviews for UK business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: TOPdesk vs Milvus Comparison - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Knowledge Base Software](/directory/32454/knowledge-base/software) > [TOPdesk \<span\>vs\</span\> Milvus](https://www.capterra.co.uk/compare/127562/202528/topdesk/vs/milvus)

# Compare TOPdesk vs Milvus

Canonical: https://www.capterra.co.uk/compare/127562/202528/topdesk/vs/milvus

> Detailed comparison between TOPdesk and Milvus. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | TOPdesk | Milvus |
| **Overall rating** | 4.4/5 | 4.8/5 |
| **Total Reviews** | 111 | 298 |
| **Starting Price** | €61.00 | R$35.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Best for

### TOPdesk

TOPdesk is a service management platform for IT service desks at organisations with 250-5000 employees. The tool is easy to expand to other service departments like Facilities or HR.

### Milvus

Ideal for Managed Service Providers (MSPs), software houses, internal IT departments, consulting firms and companies that provide recurring technical support.

## Key features

### TOPdesk

- API
- Capacity Management
- Chat/Messaging
- Contract/License Management
- Customisable Branding
- Dashboard
- Email Management
- IT Asset Management
- IT Asset Tracking
- Incident Management
- Issue Scheduling
- License Management
- Maintenance Scheduling
- Monitoring
- Multi-Channel Communication
- Prioritisation
- Project Management
- Real-Time Chat
- Reporting/Analytics
- Support Ticket Management

### Milvus

- API
- Capacity Management
- Chat/Messaging
- Contract/License Management
- Customisable Branding
- Dashboard
- Email Management
- IT Asset Management
- IT Asset Tracking
- Incident Management
- Issue Scheduling
- License Management
- Maintenance Scheduling
- Monitoring
- Multi-Channel Communication
- Prioritisation
- Project Management
- Real-Time Chat
- Reporting/Analytics
- Support Ticket Management

## Links

- [View TOPdesk Profile](https://www.capterra.co.uk/software/127562/topdesk)
- [View Milvus Profile](https://www.capterra.co.uk/software/202528/milvus)
- [View Original Comparison](https://www.capterra.co.uk/compare/127562/202528/topdesk/vs/milvus)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"TOPdesk vs Milvus Comparison - Capterra UK 2026","description":"Side-by-side comparison of TOPdesk vs Milvus. Learn more about each of the product's price, features, and see the most comprehensive reviews for UK business users.","url":"https://www.capterra.co.uk/compare/127562/202528/topdesk/vs/milvus","about":[{"@id":"https://www.capterra.co.uk/software/127562/topdesk#software"},{"@id":"https://www.capterra.co.uk/software/202528/milvus#software"}],"breadcrumb":{"@id":"https://www.capterra.co.uk/compare/127562/202528/topdesk/vs/milvus#breadcrumblist"},"@id":"https://www.capterra.co.uk/compare/127562/202528/topdesk/vs/milvus#webpage","@type":["WebPage","CollectionPage"],"publisher":{"@id":"https://www.capterra.co.uk/#organization"},"inLanguage":"en-GB","isPartOf":{"@id":"https://www.capterra.co.uk/#website"}},{"name":"TOPdesk","description":"Everything's urgent. Work on what counts.\n\nTOPdesk helps busy service teams handle incoming requests, automatically assign tasks to the right people, and see who's doing what – so you can stay ahead instead of just keeping up. You’re no longer drowning in requests. Customers are in awe of your transparent, punctual services. You have standard processes in place. Not a fantasy. TOPdesk’s got you covered.\n\nA quick start, backed by experts\n\nTOPdesk is a standard tool that’s flexible enough to personalize. Our experts use 25+ years of best practices to get you started in no time – guaranteed success, without the heavy lifting.\n\nMaking improvements yourself\n\nOnce set up, TOPdesk is easy to use and maintain – without coding or help from consultants. Tweak the software as your needs change, so your service delivery continues to hit the mark.\n\nA personal approach\n\nEnjoy guidance from real, in-house people who care about your success!","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/b9832db0-6bec-4736-bf02-79f3666c029d.png","url":"https://www.capterra.co.uk/software/127562/topdesk","@id":"https://www.capterra.co.uk/software/127562/topdesk#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.co.uk/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":111,"ratingValue":4.4},"offers":{"price":"61","@type":"Offer","priceCurrency":"EUR"},"operatingSystem":"Cloud, Apple, Windows, Linux, Windows on premise, Linux on premise, Chrome, Android, Platform ios, Platform ipad"},{"name":"Milvus","description":"Milvus is an all-in-one Help Desk, Service Desk and IT Operations platform for companies that need more than ticket management.\nIn addition to omnichannel support, Milvus provides intelligent inventory, endpoint monitoring, remote assistance, SLA management, contract administration and AI-powered automation.\n\nDesigned for IT teams, MSPs and software providers, Milvus replaces multiple disconnected tools with a single workspace, allowing organizations to support customers proactively while maintaining complete control over their infrastructure.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/09b18829-abdb-4b9b-92a6-8a6da20f5fd2.png","url":"https://www.capterra.co.uk/software/202528/milvus","@id":"https://www.capterra.co.uk/software/202528/milvus#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.co.uk/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":298,"ratingValue":4.8},"offers":{"price":"35","@type":"Offer","priceCurrency":"BRL"},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios, Platform ipad"},{"@id":"https://www.capterra.co.uk/compare/127562/202528/topdesk/vs/milvus#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Knowledge Base Software","position":2,"item":"/directory/32454/knowledge-base/software","@type":"ListItem"},{"name":"TOPdesk vs Milvus","position":3,"item":"https://www.capterra.co.uk/compare/127562/202528/topdesk/vs/milvus","@type":"ListItem"}]}]}
</script>