---
description: Side-by-side comparison of TOPdesk vs Atera. Learn more about each of the product's price, features, and see the most comprehensive reviews for UK business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: TOPdesk vs Atera Comparison - Capterra UK 2026
---

Breadcrumb: [Home](/) > [IT Ticketing Systems Software](/directory/32623/it-ticketing-systems-software/software) > [TOPdesk \<span\>vs\</span\> Atera](https://www.capterra.co.uk/compare/127562/144309/topdesk/vs/atera)

# Compare TOPdesk vs Atera

Canonical: https://www.capterra.co.uk/compare/127562/144309/topdesk/vs/atera

> Detailed comparison between TOPdesk and Atera. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | TOPdesk | Atera |
| **Overall rating** | 4.4/5 | 4.5/5 |
| **Total Reviews** | 111 | 449 |
| **Starting Price** | €61.00 | US$129.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Best for

### TOPdesk

TOPdesk is a service management platform for IT service desks at organisations with 250-5000 employees. The tool is easy to expand to other service departments like Facilities or HR.

### Atera

It caters to IT managers and directors, network and systems administrators, MSP owners, CIOs and CTOs across sectors such as healthcare, education, government, financial services, retail, and more.

## Key features

### TOPdesk

- API
- Activity Tracking
- Asset Tracking
- Chat/Messaging
- Customisable Branding
- Customisable Templates
- Dashboard
- Email Management
- Help Desk Management
- IT Asset Tracking
- Live Chat
- Monitoring
- Multi-Channel Communication
- Real-Time Reporting
- SSL Security
- Scheduling
- Service History
- Status Tracking
- Support Ticket Management
- Surveys & Feedback

### Atera

- API
- Activity Tracking
- Asset Tracking
- Chat/Messaging
- Customisable Branding
- Customisable Templates
- Dashboard
- Email Management
- Help Desk Management
- IT Asset Tracking
- Live Chat
- Monitoring
- Multi-Channel Communication
- Real-Time Reporting
- SSL Security
- Scheduling
- Service History
- Status Tracking
- Support Ticket Management
- Surveys & Feedback

## Links

- [View TOPdesk Profile](https://www.capterra.co.uk/software/127562/topdesk)
- [View Atera Profile](https://www.capterra.co.uk/software/144309/atera)
- [View Original Comparison](https://www.capterra.co.uk/compare/127562/144309/topdesk/vs/atera)

-----

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