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Deskpro vs Zoho Desk
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Capterra offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Learn more
US$29.00/month
US$14.00/month
Overall
4.6 (38)Overall
4.5 (2,186)
Deskpro is made for any organization that wants to deliver exceptional service; from SMEs to Enterprises. Modern helpdesk software for your customer service, product support and service desk needs.
Zoho Desk, Zoho's flagship web-based customer service software, helps businesses of all sizes and types deliver superior customer service without spending a fortune.
- Configurable Workflow
- Customisable Templates
- Dashboard
- Help Desk Management
- Lead Management
- Project Management
- Real-Time Data
- Support Ticket Management
- Surveys & Feedback
- Transfers/Routing
- Configurable Workflow
- Customisable Templates
- Dashboard
- Help Desk Management
- Lead Management
- Project Management
- Real-Time Data
- Support Ticket Management
- Surveys & Feedback
- Transfers/Routing
- Cloud-based
- On-premise
- Cloud-based
- On-premise
- In Person
- Live Online
- Webinars
- Documentation
- Videos
- In Person
- Live Online
- Webinars
- Documentation
- Videos
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
