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Deskpro vs Salesforce Service Cloud
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Capterra offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Learn more
Starting Price
US$29.00/month
£20.00/month
Ratings
Best for
Deskpro is made for any organization that wants to deliver exceptional service; from SMEs to Enterprises. Modern helpdesk software for your customer service, product support and service desk needs.
Businesses in need of service-as-a-software solution for the Communications industry.
Features
- Automated Routing
- Change Management
- Dashboard
- Email Templates
- Help Desk Management
- Offline Form
- Real-Time Data
- Service Level Agreement (SLA) Management
- Single Sign On
- Support Ticket Tracking
- Automated Routing
- Change Management
- Dashboard
- Email Templates
- Help Desk Management
- Offline Form
- Real-Time Data
- Service Level Agreement (SLA) Management
- Single Sign On
- Support Ticket Tracking
Deployment
- Cloud-based
- On-premise
- Cloud-based
- On-premise
Training
- In Person
- Live Online
- Webinars
- Documentation
- Videos
- In Person
- Live Online
- Webinars
- Documentation
- Videos
Support
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
