---
description: Side-by-side comparison of Deskpro vs Tiny Chat. Learn more about each of the product's price, features, and see the most comprehensive reviews for UK business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Deskpro vs Tiny Chat Comparison - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/30008/help-desk/software) > [Deskpro \<span\>vs\</span\> Tiny Chat](https://www.capterra.co.uk/compare/127288/1070913/deskpro/vs/Tiny-Chat)

# Compare Deskpro vs Tiny Chat

Canonical: https://www.capterra.co.uk/compare/127288/1070913/deskpro/vs/Tiny-Chat

> Detailed comparison between Deskpro and Tiny Chat. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Deskpro | Tiny Chat |
| **Overall rating** | 4.6/5 | - |
| **Total Reviews** | 38 | 0 |
| **Starting Price** | US$39.00 | US$10.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Documentation |

## Best for

### Deskpro

Deskpro is made for any organization that wants to deliver exceptional service; from SMEs to Enterprises. Modern helpdesk software for your customer service, product support and service desk needs.

### Tiny Chat

Companies that use Slack, entrepreneurs looking to boost their sales, small customer success teams, and development agencies. Perfect for those fed up with overpaying for live chat software. 🚀

## Key features

### Deskpro

- API
- Automated Responses
- Autoresponders
- Chat/Messaging
- Chatbot
- Collaboration Tools
- Customisable Branding
- Customisable Templates
- Document Storage
- Email Management
- File Sharing
- Lead Management
- Live Chat
- Mobile Access
- Real-Time Notifications
- Real-time Consumer-facing Chat
- Support Ticket Management
- Transfers/Routing
- Wiki

### Tiny Chat

- API
- Automated Responses
- Autoresponders
- Chat/Messaging
- Chatbot
- Collaboration Tools
- Customisable Branding
- Document Storage
- Email Management
- File Sharing
- Live Chat
- Mobile Access
- Natural Language Processing
- Real-Time Notifications
- Real-time Consumer-facing Chat
- Transfers/Routing

## Links

- [View Deskpro Profile](https://www.capterra.co.uk/software/127288/deskpro)
- [View Tiny Chat Profile](https://www.capterra.co.uk/software/1070913/Tiny-Chat)
- [View Original Comparison](https://www.capterra.co.uk/compare/127288/1070913/deskpro/vs/Tiny-Chat)

-----

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