---
description: Side-by-side comparison of DialogTech vs CTM. Learn more about each of the product's price, features, and see the most comprehensive reviews for UK business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: DialogTech vs CTM Comparison - Capterra UK 2026
---

Breadcrumb: [Home](/) > [IVR Software](/directory/30231/ivr/software) > [DialogTech \<span\>vs\</span\> CTM](https://www.capterra.co.uk/compare/126763/152004/dialogtech/vs/call-tracking-software)

# Compare DialogTech vs CTM

Canonical: https://www.capterra.co.uk/compare/126763/152004/dialogtech/vs/call-tracking-software

> Detailed comparison between DialogTech and CTM. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | DialogTech | CTM |
| **Overall rating** | 3.4/5 | 4.6/5 |
| **Total Reviews** | 14 | 150 |
| **Starting Price** | US$49.99 | US$79.00 |
| **Free Trial** | - | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | 24/7 (Live rep) | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | In Person, Live Online, Webinars | In Person, Live Online, Webinars, Documentation |

## Best for

### DialogTech

Enterprise marketers and digital agencies

### CTM

CTM is used by marketing agencies, digital marketers, sales teams, contact centers, and global organizations.

## Key features

### DialogTech

- Automatic Call Distribution
- Call Centre Management
- Call Logging
- Call Recording
- Call Routing
- Call Scripting
- Call Tracking
- IVR
- Lead Management
- Multiple Scripts
- ROI Tracking
- Voice Customisation
- Voice Mail

### CTM

- Automatic Call Distribution
- Call Centre Management
- Call Logging
- Call Recording
- Call Routing
- Call Scripting
- Call Tagging
- Call Tracking
- Call Tracking Metrics
- Computer Telephony Integration
- FCC Compliance
- IVR
- Lead Management
- Monitoring
- Multiple Scripts
- Natural Language Processing
- ROI Tracking
- Recording
- Voice Customisation
- Voice Mail

## Links

- [View DialogTech Profile](https://www.capterra.co.uk/software/126763/dialogtech)
- [View CTM Profile](https://www.capterra.co.uk/software/152004/call-tracking-software)
- [View Original Comparison](https://www.capterra.co.uk/compare/126763/152004/dialogtech/vs/call-tracking-software)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"DialogTech vs CTM Comparison - Capterra UK 2026","description":"Side-by-side comparison of DialogTech vs CTM. Learn more about each of the product's price, features, and see the most comprehensive reviews for UK business users.","url":"https://www.capterra.co.uk/compare/126763/152004/dialogtech/vs/call-tracking-software","about":[{"@id":"https://www.capterra.co.uk/software/126763/dialogtech#software"},{"@id":"https://www.capterra.co.uk/software/152004/call-tracking-software#software"}],"breadcrumb":{"@id":"https://www.capterra.co.uk/compare/126763/152004/dialogtech/vs/call-tracking-software#breadcrumblist"},"@id":"https://www.capterra.co.uk/compare/126763/152004/dialogtech/vs/call-tracking-software#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.capterra.co.uk/#website"},"inLanguage":"en-GB","publisher":{"@id":"https://www.capterra.co.uk/#organization"}},{"name":"DialogTech","description":"DialogTech is the world leader in call analytics for marketers. Each day consumers call businesses by the billions, and those callers convert to customers at the highest rates. We help connect calls to the customer journey. \n\nPowered by AI, DialogTech attributes calls to your marketing, showing you exactly how these conversations impact the customer journey. We provide actionable analytics and technology to generate more calls at a lower cost, personalize call experiences, and drive revenue.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/8eaed9ba-044d-4c39-b367-663480bd162d.png","url":"https://www.capterra.co.uk/software/126763/dialogtech","@id":"https://www.capterra.co.uk/software/126763/dialogtech#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.co.uk/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":3.4,"bestRating":5,"ratingCount":14},"offers":{"price":"49.99","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud"},{"name":"CTM","description":"CTM is a conversation analytics software that helps sales and marketing teams gain insights into customer interactions. The platform analyzes call recordings, transcripts, and live conversations to uncover information about customer preferences and behaviors. Features like AskAI enhance data analysis capabilities for more effective decision-making.\n\nThe software includes workflow automation tools such as call routing, lead management, and performance tracking to streamline sales processes. CTM integrates with platforms like Google Ads, HubSpot, and Salesforce to centralize data across systems. With SOC 2 compliance and regulatory solutions for HIPAA and GDPR, CTM maintains security standards. The platform offers API access for customization, along with sub-account structures and white-label options. Through comprehensive analytics and automation capabilities, CTM enables organizations to make data-driven decisions based on customer conversation insights.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/43f1653b-2dc8-421f-83b6-0697456f0807.png","url":"https://www.capterra.co.uk/software/152004/call-tracking-software","@id":"https://www.capterra.co.uk/software/152004/call-tracking-software#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.co.uk/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.6,"bestRating":5,"ratingCount":150},"offers":{"price":"79","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"@id":"https://www.capterra.co.uk/compare/126763/152004/dialogtech/vs/call-tracking-software#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"IVR Software","position":2,"item":"/directory/30231/ivr/software","@type":"ListItem"},{"name":"DialogTech vs CTM","position":3,"item":"https://www.capterra.co.uk/compare/126763/152004/dialogtech/vs/call-tracking-software","@type":"ListItem"}]}]}
</script>