---
description: Side-by-side comparison of osTicket vs Supremo Remote Desktop. Learn more about each of the product's price, features, and see the most comprehensive reviews for UK business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: osTicket vs Supremo Remote Desktop Comparison - Capterra UK 2026
---

Breadcrumb: [Home](/) > [ITSM Tools](/directory/30676/itsm/software) > [osTicket \<span\>vs\</span\> Supremo Remote Desktop](https://www.capterra.co.uk/compare/125118/177094/osticket/vs/supremo-remote-desktop)

# Compare osTicket vs Supremo Remote Desktop

Canonical: https://www.capterra.co.uk/compare/125118/177094/osticket/vs/supremo-remote-desktop

> Detailed comparison between osTicket and Supremo Remote Desktop. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | osTicket | Supremo Remote Desktop |
| **Overall rating** | 4.3/5 | 4.7/5 |
| **Total Reviews** | 75 | 447 |
| **Starting Price** | US$12.00 | US$199.00 |
| **Free Trial** | No | Yes |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Windows (Desktop), Windows (On-Premise), Linux (On-Premise) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | - | Documentation |

## Best for

### osTicket

osTicket is an opensource support ticket system. It routes inquiries created via email, web-forms, and phone calls into a simple, easy-to-use, multi-user, web-based customer support platform.

### Supremo Remote Desktop

Remote assistance, IT professionals, System administrators, Tech Support, Tech Assistance Service, Customer service, IT support, Help Desk, Demo, Remote work, Remote desktop, Remote access, MSP

## Key features

### osTicket

- Dashboard
- Help Desk Management
- Knowledge Base Management
- Support Ticket Management
- Ticket Management

### Supremo Remote Desktop

- Chat/Messaging
- Customisable Branding
- Desktop Virtualisation
- Diagnostics Tools
- File Transfer
- For MSPs
- Issue Management
- Knowledge Base Management
- Live Chat
- Monitoring
- Multi-Channel Communication
- Performance Metrics
- Real-Time Chat
- SSL Security
- Screen Sharing
- Secure Login
- Ticket Management

## Links

- [View osTicket Profile](https://www.capterra.co.uk/software/125118/osticket)
- [View Supremo Remote Desktop Profile](https://www.capterra.co.uk/software/177094/supremo-remote-desktop)
- [View Original Comparison](https://www.capterra.co.uk/compare/125118/177094/osticket/vs/supremo-remote-desktop)

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