15 years helping British businesses
choose better software

Freshdesk vs ky2help

US$15.00/month
€20,000.00/one-time

Overall

4.3 (17)
Businesses of all sizes across the world trust Freshdesk to provide remarkable customer service.
ky2help is aimed at companies of all industries and company sizes in the entire German-speaking area.
10/10
  • Customisable Branding
  • Dashboard
  • Email Templates
  • Issue Auditing
  • Knowledge Base Management
  • Knowledge Management
  • Service Level Agreement (SLA) Management
  • Single Sign On
  • Support Ticket Tracking
  • Ticket Management
10/10
  • Customisable Branding
  • Dashboard
  • Email Templates
  • Issue Auditing
  • Knowledge Base Management
  • Knowledge Management
  • Service Level Agreement (SLA) Management
  • Single Sign On
  • Support Ticket Tracking
  • Ticket Management
  • Cloud-based
  • On-premise
  • Cloud-based
  • On-premise
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat