---
description: Side-by-side comparison of LiveOps vs Gladly. Learn more about each of the product's price, features, and see the most comprehensive reviews for UK business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: LiveOps vs Gladly Comparison - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Call Recording Software](/directory/30533/call-recording/software) > [LiveOps \<span\>vs\</span\> Gladly](https://www.capterra.co.uk/compare/124415/156723/liveops/vs/gladly)

# Compare LiveOps vs Gladly

Canonical: https://www.capterra.co.uk/compare/124415/156723/liveops/vs/gladly

> Detailed comparison between LiveOps and Gladly. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | LiveOps | Gladly |
| **Overall rating** | 3.7/5 | 4.8/5 |
| **Total Reviews** | 6 | 139 |
| **Starting Price** | US$95.00 | - |
| **Free Trial** | - | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, Knowledge Base, Phone Support | Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### LiveOps

LiveOps helps organizations of all sizes transform their on-premise call center to a true cloud contact center.

### Gladly

We partner with SMBs and large Enterprise B2C companies in Retail, ecommerce, Travel and Hospitality as well as contact centers to keep up with today's customer needs.

## Key features

### LiveOps

- API
- Automatic Call Distribution
- Call Centre Management
- Call Logging
- Call Recording
- Call Routing
- Call Scripting
- Chat/Messaging
- IVR
- Predictive Dialer
- Queue Management
- Recording

### Gladly

- AI/Machine Learning
- API
- Automatic Call Distribution
- Call Centre Management
- Call Logging
- Call Recording
- Call Routing
- Call Scripting
- Chat/Messaging
- Computer Telephony Integration
- Customer Complaint Tracking
- Help Desk Management
- IVR
- Natural Language Processing
- Predictive Dialer
- Queue Management
- Support Ticket Management
- Survey/Poll Management
- Transfers/Routing

## Links

- [View LiveOps Profile](https://www.capterra.co.uk/software/124415/liveops)
- [View Gladly Profile](https://www.capterra.co.uk/software/156723/gladly)
- [View Original Comparison](https://www.capterra.co.uk/compare/124415/156723/liveops/vs/gladly)

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