---
description: Side-by-side comparison of EV Service Manager vs Freshservice. Learn more about each of the product's price, features, and see the most comprehensive reviews for UK business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: EV Service Manager vs Freshservice Comparison - Capterra UK 2026
---

Breadcrumb: [Home](/) > [ITSM Tools](/directory/30676/itsm/software) > [EV Service Manager \<span\>vs\</span\> Freshservice](https://www.capterra.co.uk/compare/124331/132997/easyvista/vs/freshservice)

# Compare EV Service Manager vs Freshservice

Canonical: https://www.capterra.co.uk/compare/124331/132997/easyvista/vs/freshservice

> Detailed comparison between EV Service Manager and Freshservice. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | EV Service Manager | Freshservice |
| **Overall rating** | 3.4/5 | 4.5/5 |
| **Total Reviews** | 14 | 689 |
| **Starting Price** | US$999.00 | £15.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### EV Service Manager

EasyVista provides ITSM solutions to enterprise organizations employees who need to implement help desk, service desk, asset management and self-service for employees and customers.

### Freshservice

Freshservice scales from mid-market to enterprises, supporting IT, HR, finance, and more across industries like government, manufacturing, healthcare, retail, and tech on one unified platform.

## Key features

### EV Service Manager

- API
- Alerts/Escalation
- Asset Tracking
- Audit Management
- Change Management
- Client Portal
- Contract/License Management
- Dashboard
- IT Asset Tracking
- IT Reporting
- Incident Management
- Inventory Management
- Knowledge Management
- Procurement Management
- Project Management
- Reporting/Analytics
- Service Level Agreement (SLA) Management
- Supplier Management
- Support Ticket Management
- Task Management

### Freshservice

- API
- Alerts/Escalation
- Asset Tracking
- Audit Management
- Change Management
- Client Portal
- Contract/License Management
- Dashboard
- IT Asset Tracking
- IT Reporting
- Incident Management
- Inventory Management
- Knowledge Management
- Procurement Management
- Project Management
- Reporting/Analytics
- Service Level Agreement (SLA) Management
- Supplier Management
- Support Ticket Management
- Task Management

## Links

- [View EV Service Manager Profile](https://www.capterra.co.uk/software/124331/easyvista)
- [View Freshservice Profile](https://www.capterra.co.uk/software/132997/freshservice)
- [View Original Comparison](https://www.capterra.co.uk/compare/124331/132997/easyvista/vs/freshservice)

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