---
description: Side-by-side comparison of InTouch CRM vs EngageBay CRM. Learn more about each of the product's price, features, and see the most comprehensive reviews for UK business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: InTouch CRM vs EngageBay CRM Comparison - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Email Marketing Software](/directory/30013/email-marketing/software) > [InTouch CRM \<span\>vs\</span\> EngageBay CRM](https://www.capterra.co.uk/compare/124044/178819/intouch/vs/engagebay-marketing)

# Compare InTouch CRM vs EngageBay CRM

Canonical: https://www.capterra.co.uk/compare/124044/178819/intouch/vs/engagebay-marketing

> Detailed comparison between InTouch CRM and EngageBay CRM. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | InTouch CRM | EngageBay CRM |
| **Overall rating** | 4.7/5 | 4.7/5 |
| **Total Reviews** | 14 | 907 |
| **Starting Price** | £15.00 | US$14.99 |
| **Free Trial** | Yes | No |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### InTouch CRM

Small to medium sized organisations who want to store information about key contacts and customers and then communicate professionally through email \&amp; other marketing media.

### EngageBay CRM

Small to medium size businesses that require affordable, all in one sales and marketing software to acquire, engage, nurture and convert visitors to customers.

## Key features

### InTouch CRM

- API
- Autoresponders
- CAN-SPAM Compliance
- CRM
- Calendar/Reminder System
- Document Storage
- Dynamic Content
- Email Marketing
- Image Library
- Lead Management
- Lead Qualification
- List Management
- Marketing Automation
- Referral Tracking
- Reporting/Analytics
- Sales Pipeline Management
- Segmentation
- Subscriber Management
- Template Management
- Workflow Management

### EngageBay CRM

- API
- Autoresponders
- CAN-SPAM Compliance
- CRM
- Calendar/Reminder System
- Document Storage
- Dynamic Content
- Email Marketing
- Image Library
- Lead Management
- Lead Qualification
- List Management
- Marketing Automation
- Referral Tracking
- Reporting/Analytics
- Sales Pipeline Management
- Segmentation
- Subscriber Management
- Template Management
- Workflow Management

## Links

- [View InTouch CRM Profile](https://www.capterra.co.uk/software/124044/intouch)
- [View EngageBay CRM Profile](https://www.capterra.co.uk/software/178819/engagebay-marketing)
- [View Original Comparison](https://www.capterra.co.uk/compare/124044/178819/intouch/vs/engagebay-marketing)

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