---
description: Side-by-side comparison of Engaging Networks vs Salesforce Service Cloud. Learn more about each of the product's price, features, and see the most comprehensive reviews for UK business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Engaging Networks vs Salesforce Service Cloud Comparison - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Fundraising Software](/directory/20047/fundraising/software) > [Engaging Networks \<span\>vs\</span\> Salesforce Service Cloud](https://www.capterra.co.uk/compare/124019/136189/engaging-networks/vs/salesforce)

# Compare Engaging Networks vs Salesforce Service Cloud

Canonical: https://www.capterra.co.uk/compare/124019/136189/engaging-networks/vs/salesforce

> Detailed comparison between Engaging Networks and Salesforce Service Cloud. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Engaging Networks | Salesforce Service Cloud |
| **Overall rating** | 4.3/5 | 4.5/5 |
| **Total Reviews** | 13 | 824 |
| **Starting Price** | US$17,100.00 | £20.00 |
| **Free Trial** | - | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Best for

### Engaging Networks

Sophisticated nonprofits in search of online fundraising, online advocacy, email marketing and more. We are the clear choice of international nonprofits for our language and currency capabilities.

### Salesforce Service Cloud

Salesforce Service Cloud is used by contact centers, IT departments, HR departments, field service operations, and customer support teams.

## Key features

### Engaging Networks

- Access Controls/Permissions
- CRM
- Campaign Management
- Communication Management
- Customisable Forms
- Customisable Templates
- Dashboard
- Email Management
- Email Templates
- Event Triggered Actions
- Forms Management
- Reporting & Statistics
- Reporting/Analytics
- Social Media Integration
- Widgets

### Salesforce Service Cloud

- Access Controls/Permissions
- CRM
- Call Tracking
- Campaign Management
- Communication Management
- Computer Telephony Integration
- Customer Complaint Tracking
- Customisable Forms
- Customisable Templates
- Dashboard
- Email Management
- Email Templates
- Event Triggered Actions
- Forms Management
- Lead Management
- Reporting & Statistics
- Reporting/Analytics
- Service History
- Social Media Integration
- Widgets

## Links

- [View Engaging Networks Profile](https://www.capterra.co.uk/software/124019/engaging-networks)
- [View Salesforce Service Cloud Profile](https://www.capterra.co.uk/software/136189/salesforce)
- [View Original Comparison](https://www.capterra.co.uk/compare/124019/136189/engaging-networks/vs/salesforce)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Engaging Networks vs Salesforce Service Cloud Comparison - Capterra UK 2026","description":"Side-by-side comparison of Engaging Networks vs Salesforce Service Cloud. Learn more about each of the product's price, features, and see the most comprehensive reviews for UK business users.","url":"https://www.capterra.co.uk/compare/124019/136189/engaging-networks/vs/salesforce","about":[{"@id":"https://www.capterra.co.uk/software/124019/engaging-networks#software"},{"@id":"https://www.capterra.co.uk/software/136189/salesforce#software"}],"breadcrumb":{"@id":"https://www.capterra.co.uk/compare/124019/136189/engaging-networks/vs/salesforce#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.capterra.co.uk/compare/124019/136189/engaging-networks/vs/salesforce#webpage","publisher":{"@id":"https://www.capterra.co.uk/#organization"},"inLanguage":"en-GB","isPartOf":{"@id":"https://www.capterra.co.uk/#website"}},{"name":"Engaging Networks","description":"Engaging Networks helps nonprofits maximize their impact through a suite of world-class online fundraising and advocacy digital engagement tools. Nonprofits of every size and cause—from human rights to disaster relief—use our platform to raise money, engage their communities, and advance their missions. For over 20 years, we’ve powered tens of millions of donations from over 190 countries and raised over $2 billion for social good.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/015117f8-2dd1-4a18-9cf2-a18e7c97b57f.png","url":"https://www.capterra.co.uk/software/124019/engaging-networks","@type":"SoftwareApplication","@id":"https://www.capterra.co.uk/software/124019/engaging-networks#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.co.uk/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":13,"ratingValue":4.3},"offers":{"price":"17100","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud"},{"name":"Salesforce Service Cloud","description":"Salesforce Service Cloud is a customer service platform that enables teams to deliver personalized support across multiple channels. Powered by AI, it transforms customer interactions into proactive conversations that enhance overall experiences. The unified platform integrates human agents and AI capabilities to increase efficiency through features like case management, digital engagement, and knowledge management.\nConnected to the broader Salesforce ecosystem, Service Cloud creates a comprehensive view of customers by linking service data with sales, marketing, and IT information. Integration with Salesforce Voice and Slack streamlines workflows, while analytics tools provide insights for decision-making.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/f5a0c858-66c7-49f8-bdfd-0a429fc5ca8f.png","url":"https://www.capterra.co.uk/software/136189/salesforce","@type":"SoftwareApplication","@id":"https://www.capterra.co.uk/software/136189/salesforce#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.co.uk/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":824,"ratingValue":4.5},"offers":{"price":"20","@type":"Offer","priceCurrency":"GBP"},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios, Platform ipad"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Fundraising Software","position":2,"item":"/directory/20047/fundraising/software","@type":"ListItem"},{"name":"Engaging Networks vs Salesforce Service Cloud","position":3,"item":"https://www.capterra.co.uk/compare/124019/136189/engaging-networks/vs/salesforce","@type":"ListItem"}],"@id":"https://www.capterra.co.uk/compare/124019/136189/engaging-networks/vs/salesforce#breadcrumblist"}]}
</script>