---
description: Side-by-side comparison of xMatters vs Everbridge IT Alerting. Learn more about each of the product's price, features, and see the most comprehensive reviews for UK business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: xMatters vs Everbridge IT Alerting Comparison - Capterra UK 2026
---

Breadcrumb: [Home](/) > [IT Management Software](/directory/10001/it-management/software) > [xMatters \<span\>vs\</span\> Everbridge IT Alerting](https://www.capterra.co.uk/compare/116750/160917/xmatters/vs/it-alerting)

# Compare xMatters vs Everbridge IT Alerting

Canonical: https://www.capterra.co.uk/compare/116750/160917/xmatters/vs/it-alerting

> Detailed comparison between xMatters and Everbridge IT Alerting. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | xMatters | Everbridge IT Alerting |
| **Overall rating** | 4.6/5 | 5.0/5 |
| **Total Reviews** | 141 | 3 |
| **Starting Price** | US$9.00 | US$32.00 |
| **Free Trial** | Yes | - |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | 24/7 (Live rep) |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation |

## Best for

### xMatters

Various IT teams of any size. DevOps, IT Ops, NOC, support, engineering, service desk, major incident management, and system admins -- from small startups to large enterprises, we've got you covered\!

### Everbridge IT Alerting

Cloud-based platform that helps businesses of all sizes gain visibility into IT incident responses, optimizing resource planning operations, response times and service level agreements (SLAs).

## Key features

### xMatters

- API
- Activity Tracking
- Application Management
- Chat/Messaging
- Customisable Templates
- Dashboard
- Email Alerts
- Event Logs
- Help Desk Management
- Incident Reporting
- Maintenance Scheduling
- Mobile Alerts
- Monitoring
- Multi-Channel Communication
- Performance Metrics
- Prioritisation
- Real-Time Reporting
- Reminders
- Single Sign On
- Workflow Management

### Everbridge IT Alerting

- Incident Reporting

## Links

- [View xMatters Profile](https://www.capterra.co.uk/software/116750/xmatters)
- [View Everbridge IT Alerting Profile](https://www.capterra.co.uk/software/160917/it-alerting)
- [View Original Comparison](https://www.capterra.co.uk/compare/116750/160917/xmatters/vs/it-alerting)

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