---
description: Side-by-side comparison of Microsoft SharePoint vs SupportHero. Learn more about each of the product's price, features, and see the most comprehensive reviews for UK business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Microsoft SharePoint vs SupportHero Comparison - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Collaboration Software](/directory/15/collaboration/software) > [Microsoft SharePoint \<span\>vs\</span\> SupportHero](https://www.capterra.co.uk/compare/1167/144138/sharepoint/vs/supporthero)

# Compare Microsoft SharePoint vs SupportHero

Canonical: https://www.capterra.co.uk/compare/1167/144138/sharepoint/vs/supporthero

> Detailed comparison between Microsoft SharePoint and SupportHero. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Microsoft SharePoint | SupportHero |
| **Overall rating** | 4.4/5 | 4.7/5 |
| **Total Reviews** | 5433 | 31 |
| **Starting Price** | US$5.00 | US$49.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Chat |
| **Training** | Videos | In Person, Live Online, Documentation |

## Best for

### Microsoft SharePoint

Knowledge management application that keeps work moving forward by providing quick access to team sites, organization portals and resources and the team members for all types of companies.

### SupportHero

We serve online businesses who are tired of getting to answer the same question over and over. Just show your knowledge base where your customers need it the most...

## Key features

### Microsoft SharePoint

- API
- Access Controls/Permissions
- Activity Tracking
- Alerts/Notifications
- Blogs
- Content Management
- Customisable Templates
- Document Management
- Document Templates
- Encryption
- Full Text Search
- Knowledge Base Management
- Project Management
- Real Time Editing
- Self Service Portal
- Text Editing
- Video Support
- Widgets
- Wiki

### SupportHero

- API
- Access Controls/Permissions
- Activity Tracking
- Alerts/Notifications
- Content Management
- Document Management
- Full Text Search
- Knowledge Base Management
- Self Service Portal
- Surveys & Feedback
- Text Editing
- Widgets

## Links

- [View Microsoft SharePoint Profile](https://www.capterra.co.uk/software/1167/sharepoint)
- [View SupportHero Profile](https://www.capterra.co.uk/software/144138/supporthero)
- [View Original Comparison](https://www.capterra.co.uk/compare/1167/144138/sharepoint/vs/supporthero)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Microsoft SharePoint vs SupportHero Comparison - Capterra UK 2026","description":"Side-by-side comparison of Microsoft SharePoint vs SupportHero. Learn more about each of the product's price, features, and see the most comprehensive reviews for UK business users.","url":"https://www.capterra.co.uk/compare/1167/144138/sharepoint/vs/supporthero","about":[{"@id":"https://www.capterra.co.uk/software/1167/sharepoint#software"},{"@id":"https://www.capterra.co.uk/software/144138/supporthero#software"}],"breadcrumb":{"@id":"https://www.capterra.co.uk/compare/1167/144138/sharepoint/vs/supporthero#breadcrumblist"},"@id":"https://www.capterra.co.uk/compare/1167/144138/sharepoint/vs/supporthero#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.capterra.co.uk/#website"},"publisher":{"@id":"https://www.capterra.co.uk/#organization"},"inLanguage":"en-GB"},{"name":"Microsoft SharePoint","description":"Content management solution that helps businesses with desktop sharing and viewing, text annotations, instant messaging, and whiteboard editing.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/23df3498-1f01-48d9-afe1-1ad11c425d7c.png","url":"https://www.capterra.co.uk/software/1167/sharepoint","@id":"https://www.capterra.co.uk/software/1167/sharepoint#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.co.uk/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.4,"bestRating":5,"ratingCount":5433},"offers":{"price":"5","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Windows, Windows on premise, Linux on premise, Android, Platform ios, Platform ipad"},{"name":"SupportHero","description":"In-App Knowledge Base to help you reduce the number of support tickets that you manage every day.\n\nUsers can find answer to their question when and where they need it the most: in your app. No need to leave, they can search through your knowledge base and contact you thanks to Support Hero.\n\nThe best part? We help you to write better Knowledge Base by showing you what users are looking for and what you can improve. Try it today!","url":"https://www.capterra.co.uk/software/144138/supporthero","@id":"https://www.capterra.co.uk/software/144138/supporthero#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.co.uk/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.7,"bestRating":5,"ratingCount":31},"offers":{"price":"49","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud"},{"@id":"https://www.capterra.co.uk/compare/1167/144138/sharepoint/vs/supporthero#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Collaboration Software","position":2,"item":"/directory/15/collaboration/software","@type":"ListItem"},{"name":"Microsoft SharePoint vs SupportHero","position":3,"item":"https://www.capterra.co.uk/compare/1167/144138/sharepoint/vs/supporthero","@type":"ListItem"}]}]}
</script>