---
description: Side-by-side comparison of uContact vs Exelysis Contact Center. Learn more about each of the product's price, features, and see the most comprehensive reviews for UK business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: uContact vs Exelysis Contact Center Comparison - Capterra UK 2026
---

Breadcrumb: [Home](/) > [IVR Software](/directory/30231/ivr/software) > [uContact \<span\>vs\</span\> Exelysis Contact Center](https://www.capterra.co.uk/compare/115213/137080/ucontact/vs/exelysis-contact-center)

# Compare uContact vs Exelysis Contact Center

Canonical: https://www.capterra.co.uk/compare/115213/137080/ucontact/vs/exelysis-contact-center

> Detailed comparison between uContact and Exelysis Contact Center. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | uContact | Exelysis Contact Center |
| **Overall rating** | 4.5/5 | 4.8/5 |
| **Total Reviews** | 81 | 26 |
| **Starting Price** | US$59.99 | €50.00 |
| **Free Trial** | No | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise) | Cloud, SaaS, Web-based, Windows (Desktop), Windows (On-Premise), Linux (On-Premise) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation |

## Best for

### uContact

Is your Contact Center software underperforming? Improve your results with uContact, reducing costs and improving the productivity of agents and supervisors. The ultimate cloud \&amp; omnichannel solution.

### Exelysis Contact Center

Call centers, Customer Care, Telemarketing, Telephony Integration at any industry. Banks, Telecom, Hospitality, Health, Insurance, Government, Food \&amp; Beverage and more.

## Key features

### uContact

- API
- Activity Tracking
- Auto-Dialer
- Automatic Call Distribution
- CRM
- Call Disposition
- Call Logging
- Call Tracking
- Computer Telephony Integration
- Contact Database
- Inbound Call Centre
- Manual Dialer
- Monitoring
- Outbound Call Centre
- Progressive Dialer
- Queue Management
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Reporting/Analytics

### Exelysis Contact Center

- API
- Activity Tracking
- Auto-Dialer
- Automatic Call Distribution
- CRM
- Call Disposition
- Call Logging
- Call Tracking
- Computer Telephony Integration
- Contact Database
- Inbound Call Centre
- Manual Dialer
- Monitoring
- Outbound Call Centre
- Progressive Dialer
- Queue Management
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Reporting/Analytics

## Links

- [View uContact Profile](https://www.capterra.co.uk/software/115213/ucontact)
- [View Exelysis Contact Center Profile](https://www.capterra.co.uk/software/137080/exelysis-contact-center)
- [View Original Comparison](https://www.capterra.co.uk/compare/115213/137080/ucontact/vs/exelysis-contact-center)

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