---
description: Side-by-side comparison of Qualaroo vs Hotjar. Learn more about each of the product's price, features, and see the most comprehensive reviews for UK business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Qualaroo vs Hotjar Comparison - Capterra UK 2026
---

Breadcrumb: [Home](/) > [IT Ticketing Systems Software](/directory/32623/it-ticketing-systems-software/software) > [Qualaroo \<span\>vs\</span\> Hotjar](https://www.capterra.co.uk/compare/114046/163516/qualaroo/vs/hotjar)

# Compare Qualaroo vs Hotjar

Canonical: https://www.capterra.co.uk/compare/114046/163516/qualaroo/vs/hotjar

> Detailed comparison between Qualaroo and Hotjar. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Qualaroo | Hotjar |
| **Overall rating** | 4.7/5 | 4.6/5 |
| **Total Reviews** | 20 | 539 |
| **Starting Price** | US$80.00 | US$39.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Best for

### Qualaroo

Qualaroo is a tool for UX designers and user researchers who need to conduct user research quickly and at scale.

### Hotjar

Businesses of all sizes, selling to consumers online. Web/UX Designers, Digital Marketers, Product Managers, UX Researchers, Data Analysts.

## Key features

### Qualaroo

- API
- Activity Tracking
- Commenting/Notes
- Customisable Branding
- Customisable Templates
- Dashboard
- Data Analysis Tools
- Engagement Tracking
- Mobile Survey
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Search/Filter
- Single Sign On
- Site Intercept Survey
- Survey Builder
- Survey/Poll Management
- Surveys & Feedback
- Template Management
- URL Customisation

### Hotjar

- API
- Activity Tracking
- Commenting/Notes
- Customisable Branding
- Customisable Templates
- Dashboard
- Data Analysis Tools
- Engagement Tracking
- Mobile Survey
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Search/Filter
- Single Sign On
- Site Intercept Survey
- Survey Builder
- Survey/Poll Management
- Surveys & Feedback
- Template Management
- URL Customisation

## Links

- [View Qualaroo Profile](https://www.capterra.co.uk/software/114046/qualaroo)
- [View Hotjar Profile](https://www.capterra.co.uk/software/163516/hotjar)
- [View Original Comparison](https://www.capterra.co.uk/compare/114046/163516/qualaroo/vs/hotjar)

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