---
description: Side-by-side comparison of Bitrix24 vs Zenvia. Learn more about each of the product's price, features, and see the most comprehensive reviews for UK business users.
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title: Bitrix24 vs Zenvia Comparison - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Construction CRM Software](/directory/30657/construction-crm/software) > [Bitrix24 \<span\>vs\</span\> Zenvia](https://www.capterra.co.uk/compare/113540/200368/bitrix24/vs/zenvia)

# Compare Bitrix24 vs Zenvia

Canonical: https://www.capterra.co.uk/compare/113540/200368/bitrix24/vs/zenvia

> Detailed comparison between Bitrix24 and Zenvia. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Bitrix24 | Zenvia |
| **Overall rating** | 4.2/5 | 4.5/5 |
| **Total Reviews** | 987 | 71 |
| **Starting Price** | £69.00 | - |
| **Free Trial** | Yes | No |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Chat |
| **Training** | Webinars, Documentation, Videos | Webinars, Documentation, Videos |

## Best for

### Bitrix24

Sales, marketing, customer service, project management, retail, legal, real estate, remote work, call center, and more.

### Zenvia

All companies, whether small, medium, or large, across different industries, can use ZENVIA’s solutions to sell more and serve better.

## Key features

### Bitrix24

- API
- Activity Tracking
- Canned Responses
- Channel Management
- Chat/Messaging
- Customer Database
- Customisable Branding
- Customisable Templates
- Lead Capture
- Lead Management
- Live Chat
- Monitoring
- Multi-Channel Communication
- Search/Filter
- Segmentation
- Social Media Integration
- Surveys & Feedback
- Transcripts/Chat History
- Transfers/Routing
- Workflow Management

### Zenvia

- API
- Activity Tracking
- Canned Responses
- Channel Management
- Chat/Messaging
- Customer Database
- Customisable Branding
- Customisable Templates
- Lead Capture
- Lead Management
- Live Chat
- Monitoring
- Multi-Channel Communication
- Search/Filter
- Segmentation
- Social Media Integration
- Surveys & Feedback
- Transcripts/Chat History
- Transfers/Routing
- Workflow Management

## Links

- [View Bitrix24 Profile](https://www.capterra.co.uk/software/113540/bitrix24)
- [View Zenvia Profile](https://www.capterra.co.uk/software/200368/zenvia)
- [View Original Comparison](https://www.capterra.co.uk/compare/113540/200368/bitrix24/vs/zenvia)

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