---
description: Side-by-side comparison of Bitrix24 vs CM.com Communications Platform. Learn more about each of the product's price, features, and see the most comprehensive reviews for UK business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Bitrix24 vs CM.com Communications Platform Comparison - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Construction CRM Software](/directory/30657/construction-crm/software) > [Bitrix24 \<span\>vs\</span\> CM.com Communications Platform](https://www.capterra.co.uk/compare/113540/196877/bitrix24/vs/cm-com)

# Compare Bitrix24 vs CM.com Communications Platform

Canonical: https://www.capterra.co.uk/compare/113540/196877/bitrix24/vs/cm-com

> Detailed comparison between Bitrix24 and CM.com Communications Platform. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Bitrix24 | CM.com Communications Platform |
| **Overall rating** | 4.2/5 | 4.9/5 |
| **Total Reviews** | 984 | 7 |
| **Starting Price** | £61.00 | £0.01 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### Bitrix24

Sales, marketing, customer service, project management, retail, legal, real estate, remote work, call center, and more.

### CM.com Communications Platform

Businesses of any size and vertical that want to communicate with their customers in their preferred channels

## Key features

### Bitrix24

- API
- Activity Tracking
- Appointment Scheduling
- Automatic Call Distribution
- Chat/Messaging
- Computer Telephony Integration
- Contact Database
- Customer Database
- Lead Distribution
- Lead Management
- Lead Qualification
- Monitoring
- Multi-Channel Communication
- Multi-Channel Marketing
- Multi-User Collaboration
- Reminders
- Reporting/Analytics
- SMS Marketing
- Social Media Integration
- Support Ticket Management

### CM.com Communications Platform

- API
- Activity Tracking
- Appointment Scheduling
- Automatic Call Distribution
- Chat/Messaging
- Computer Telephony Integration
- Contact Database
- Customer Database
- Lead Distribution
- Lead Management
- Lead Qualification
- Monitoring
- Multi-Channel Communication
- Multi-Channel Marketing
- Multi-User Collaboration
- Reminders
- Reporting/Analytics
- SMS Marketing
- Social Media Integration
- Support Ticket Management

## Links

- [View Bitrix24 Profile](https://www.capterra.co.uk/software/113540/bitrix24)
- [View CM.com Communications Platform Profile](https://www.capterra.co.uk/software/196877/cm-com)
- [View Original Comparison](https://www.capterra.co.uk/compare/113540/196877/bitrix24/vs/cm-com)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Bitrix24 vs CM.com Communications Platform Comparison - Capterra UK 2026","description":"Side-by-side comparison of Bitrix24 vs CM.com Communications Platform. Learn more about each of the product's price, features, and see the most comprehensive reviews for UK business users.","url":"https://www.capterra.co.uk/compare/113540/196877/bitrix24/vs/cm-com","about":[{"@id":"https://www.capterra.co.uk/software/113540/bitrix24#software"},{"@id":"https://www.capterra.co.uk/software/196877/cm-com#software"}],"breadcrumb":{"@id":"https://www.capterra.co.uk/compare/113540/196877/bitrix24/vs/cm-com#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.capterra.co.uk/compare/113540/196877/bitrix24/vs/cm-com#webpage","isPartOf":{"@id":"https://www.capterra.co.uk/#website"},"inLanguage":"en-GB","publisher":{"@id":"https://www.capterra.co.uk/#organization"}},{"name":"Bitrix24","description":"Bitrix24 is an AI-powered online workspace designed to help businesses manage their clients, sales, projects, and teams. It replaces a multitude of apps and services with a single solution that features CRM, lead generation, marketing, sales &amp; workflow automation, tasks, team messenger, video calls, file storage, and work time tracking.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/38513313-8729-43a3-b761-785be004bd71.png","url":"https://www.capterra.co.uk/software/113540/bitrix24","@type":"SoftwareApplication","@id":"https://www.capterra.co.uk/software/113540/bitrix24#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.co.uk/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.2,"bestRating":5,"ratingCount":984},"offers":{"price":"61","@type":"Offer","priceCurrency":"GBP"},"operatingSystem":"Cloud, Apple, Windows, Linux, Windows on premise, Linux on premise, Chrome, Android, Platform ios, Platform ipad"},{"name":"CM.com Communications Platform","description":"The Communications Platform by CM.com will allow you to reach your audience via mobile messaging and voice calls. Easily integrated, the Communications Platform is designed to scale with a growing business. Engage your customers through multiple messaging channels via the Business Messaging API, SMS Messages via the SMS Gateway, and voice calls via the Voice API or SIP Trunk. Connect once and communicate forever.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/deb0489e-5114-4ec2-8865-62db73067d98.png","url":"https://www.capterra.co.uk/software/196877/cm-com","@type":"SoftwareApplication","@id":"https://www.capterra.co.uk/software/196877/cm-com#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.co.uk/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.9,"bestRating":5,"ratingCount":7},"offers":{"price":"0.01","@type":"Offer","priceCurrency":"GBP"},"operatingSystem":"Cloud"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Construction CRM Software","position":2,"item":"/directory/30657/construction-crm/software","@type":"ListItem"},{"name":"Bitrix24 vs CM.com Communications Platform","position":3,"item":"https://www.capterra.co.uk/compare/113540/196877/bitrix24/vs/cm-com","@type":"ListItem"}],"@id":"https://www.capterra.co.uk/compare/113540/196877/bitrix24/vs/cm-com#breadcrumblist"}]}
</script>