---
description: Side-by-side comparison of Bitrix24 vs Kaleyra. Learn more about each of the product's price, features, and see the most comprehensive reviews for UK business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Bitrix24 vs Kaleyra Comparison - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Construction CRM Software](/directory/30657/construction-crm/software) > [Bitrix24 \<span\>vs\</span\> Kaleyra](https://www.capterra.co.uk/compare/113540/190037/bitrix24/vs/kaleyra-hexa)

# Compare Bitrix24 vs Kaleyra

Canonical: https://www.capterra.co.uk/compare/113540/190037/bitrix24/vs/kaleyra-hexa

> Detailed comparison between Bitrix24 and Kaleyra. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Bitrix24 | Kaleyra |
| **Overall rating** | 4.2/5 | 4.5/5 |
| **Total Reviews** | 984 | 2 |
| **Starting Price** | £61.00 | - |
| **Free Trial** | Yes | - |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat | - |
| **Training** | Webinars, Documentation, Videos | - |

## Best for

### Bitrix24

Sales, marketing, customer service, project management, retail, legal, real estate, remote work, call center, and more.

### Kaleyra

Industries:&#10;Banking \&amp; Financial Services, Healthcare, E-commerce \&amp; Retail, Travel \&amp; Hospitality, Logistics \&amp; Transportation, Contact Centers \&amp; Customer Support

## Key features

### Bitrix24

- API
- Audio/Video Conferencing
- Blogs
- Call Centre Management
- Call Recording
- Campaign Management
- Chat/Messaging
- Chatbot
- Computer Telephony Integration
- Customer Complaint Tracking
- For IT Project Management
- For Religious Organizations
- Guided Selling
- Hourly Billing
- IVR
- Multi-Channel Communication
- Pricing Management
- Productivity Analysis
- Sales Activity Management
- Task Tagging

### Kaleyra

- API
- Audio/Video Conferencing
- Call Centre Management
- Call Recording
- Campaign Management
- Chat/Messaging
- Chatbot
- IVR
- Multi-Channel Communication

## Links

- [View Bitrix24 Profile](https://www.capterra.co.uk/software/113540/bitrix24)
- [View Kaleyra Profile](https://www.capterra.co.uk/software/190037/kaleyra-hexa)
- [View Original Comparison](https://www.capterra.co.uk/compare/113540/190037/bitrix24/vs/kaleyra-hexa)

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