---
description: Side-by-side comparison of Bitrix24 vs Drift. Learn more about each of the product's price, features, and see the most comprehensive reviews for UK business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Bitrix24 vs Drift Comparison - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Construction CRM Software](/directory/30657/construction-crm/software) > [Bitrix24 \<span\>vs\</span\> Drift](https://www.capterra.co.uk/compare/113540/150371/bitrix24/vs/drift)

# Compare Bitrix24 vs Drift

Canonical: https://www.capterra.co.uk/compare/113540/150371/bitrix24/vs/drift

> Detailed comparison between Bitrix24 and Drift. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Bitrix24 | Drift |
| **Overall rating** | 4.2/5 | 4.5/5 |
| **Total Reviews** | 984 | 199 |
| **Starting Price** | £61.00 | - |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat |
| **Training** | Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### Bitrix24

Sales, marketing, customer service, project management, retail, legal, real estate, remote work, call center, and more.

### Drift

Businesses that want to translate conversational data and buyer behavior into deeper customer relationships, more pipeline and revenue, and a modernized B2B website experience.

## Key features

### Bitrix24

- API
- Activity Tracking
- Customer Service Analytics
- Customisable Templates
- Dashboard
- Email Management
- Lead Capture
- Lead Management
- Live Chat
- Monitoring
- Reminders
- Sales Activity Management
- Scheduling
- Segmentation
- Support Ticket Management
- Surveys & Feedback
- Transfers/Routing
- Video Chat
- Web Forms
- Web-based Deployment

### Drift

- API
- Activity Tracking
- Customer Service Analytics
- Customisable Templates
- Dashboard
- Email Management
- Lead Capture
- Lead Management
- Live Chat
- Monitoring
- Reminders
- Sales Activity Management
- Scheduling
- Segmentation
- Support Ticket Management
- Surveys & Feedback
- Transfers/Routing
- Video Chat
- Web Forms
- Web-based Deployment

## Links

- [View Bitrix24 Profile](https://www.capterra.co.uk/software/113540/bitrix24)
- [View Drift Profile](https://www.capterra.co.uk/software/150371/drift)
- [View Original Comparison](https://www.capterra.co.uk/compare/113540/150371/bitrix24/vs/drift)

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