---
description: Side-by-side comparison of Bitrix24 vs Bright Pattern. Learn more about each of the product's price, features, and see the most comprehensive reviews for UK business users.
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title: Bitrix24 vs Bright Pattern Comparison - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Construction CRM Software](/directory/30657/construction-crm/software) > [Bitrix24 \<span\>vs\</span\> Bright Pattern](https://www.capterra.co.uk/compare/113540/130369/bitrix24/vs/bright-pattern)

# Compare Bitrix24 vs Bright Pattern

Canonical: https://www.capterra.co.uk/compare/113540/130369/bitrix24/vs/bright-pattern

> Detailed comparison between Bitrix24 and Bright Pattern. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Bitrix24 | Bright Pattern |
| **Overall rating** | 4.2/5 | 4.8/5 |
| **Total Reviews** | 990 | 104 |
| **Starting Price** | £69.00 | US$0.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### Bitrix24

Sales, marketing, customer service, project management, retail, legal, real estate, remote work, call center, and more.

### Bright Pattern

Enterprises (up to 20,000 agent) as well as midsize companies (30 agents).

## Key features

### Bitrix24

- API
- Activity Tracking
- Auto-Dialer
- Automatic Call Distribution
- Call Scripting
- Computer Telephony Integration
- Customer Database
- Customisable Templates
- Dashboard
- Email Management
- Inbound Call Centre
- Lead Capture
- Lead Management
- Live Chat
- Monitoring
- Multi-Channel Communication
- Performance Management
- Progressive Dialer
- Support Ticket Management
- Surveys & Feedback

### Bright Pattern

- API
- Activity Tracking
- Auto-Dialer
- Automatic Call Distribution
- Call Scripting
- Computer Telephony Integration
- Customer Database
- Customisable Templates
- Dashboard
- Email Management
- Inbound Call Centre
- Lead Capture
- Lead Management
- Live Chat
- Monitoring
- Multi-Channel Communication
- Performance Management
- Progressive Dialer
- Support Ticket Management
- Surveys & Feedback

## Links

- [View Bitrix24 Profile](https://www.capterra.co.uk/software/113540/bitrix24)
- [View Bright Pattern Profile](https://www.capterra.co.uk/software/130369/bright-pattern)
- [View Original Comparison](https://www.capterra.co.uk/compare/113540/130369/bitrix24/vs/bright-pattern)

-----

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