---
description: Side-by-side comparison of Bitrix24 vs SMS-iT. Learn more about each of the product's price, features, and see the most comprehensive reviews for UK business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Bitrix24 vs SMS-iT Comparison - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Construction CRM Software](/directory/30657/construction-crm/software) > [Bitrix24 \<span\>vs\</span\> SMS-iT](https://www.capterra.co.uk/compare/113540/1024159/bitrix24/vs/sms-it)

# Compare Bitrix24 vs SMS-iT

Canonical: https://www.capterra.co.uk/compare/113540/1024159/bitrix24/vs/sms-it

> Detailed comparison between Bitrix24 and SMS-iT. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Bitrix24 | SMS-iT |
| **Overall rating** | 4.2/5 | 4.6/5 |
| **Total Reviews** | 984 | 26 |
| **Starting Price** | £61.00 | US$299.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Webinars, Documentation, Videos | Live Online, Documentation, Videos |

## Best for

### Bitrix24

Sales, marketing, customer service, project management, retail, legal, real estate, remote work, call center, and more.

### SMS-iT

Small to Medium Enterprises,&#10;Marketing Agencies,&#10;E-commerce Platforms,&#10;Financial Institutions,&#10;Healthcare,&#10;Educational Institutions,&#10;Event Management,&#10;Nonprofit,&#10;Hospitality,&#10;Real Estate Agencies,

## Key features

### Bitrix24

- API
- Activity Tracking
- CAN-SPAM Compliance
- CRM
- Customisable Branding
- Customisable Templates
- Data Storage Management
- Email Management
- Lead Capture
- Lead Management
- Lead Qualification
- Live Chat
- Monitoring
- Multi-Channel Communication
- Reminders
- Segmentation
- Social Marketing
- Social Media Integration
- Subscriber Management
- Web Forms

### SMS-iT

- API
- Activity Tracking
- CAN-SPAM Compliance
- CRM
- Customisable Branding
- Customisable Templates
- Data Storage Management
- Email Management
- Lead Capture
- Lead Management
- Lead Qualification
- Live Chat
- Monitoring
- Multi-Channel Communication
- Reminders
- Segmentation
- Social Marketing
- Social Media Integration
- Subscriber Management
- Web Forms

## Links

- [View Bitrix24 Profile](https://www.capterra.co.uk/software/113540/bitrix24)
- [View SMS-iT Profile](https://www.capterra.co.uk/software/1024159/sms-it)
- [View Original Comparison](https://www.capterra.co.uk/compare/113540/1024159/bitrix24/vs/sms-it)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Bitrix24 vs SMS-iT Comparison - Capterra UK 2026","description":"Side-by-side comparison of Bitrix24 vs SMS-iT. Learn more about each of the product's price, features, and see the most comprehensive reviews for UK business users.","url":"https://www.capterra.co.uk/compare/113540/1024159/bitrix24/vs/sms-it","about":[{"@id":"https://www.capterra.co.uk/software/113540/bitrix24#software"},{"@id":"https://www.capterra.co.uk/software/1024159/sms-it#software"}],"breadcrumb":{"@id":"https://www.capterra.co.uk/compare/113540/1024159/bitrix24/vs/sms-it#breadcrumblist"},"@id":"https://www.capterra.co.uk/compare/113540/1024159/bitrix24/vs/sms-it#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.capterra.co.uk/#website"},"inLanguage":"en-GB","publisher":{"@id":"https://www.capterra.co.uk/#organization"}},{"name":"Bitrix24","description":"Bitrix24 is an AI-powered online workspace designed to help businesses manage their clients, sales, projects, and teams. It replaces a multitude of apps and services with a single solution that features CRM, lead generation, marketing, sales &amp; workflow automation, tasks, team messenger, video calls, file storage, and work time tracking.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/38513313-8729-43a3-b761-785be004bd71.png","url":"https://www.capterra.co.uk/software/113540/bitrix24","@id":"https://www.capterra.co.uk/software/113540/bitrix24#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.co.uk/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.2,"bestRating":5,"ratingCount":984},"offers":{"price":"61","@type":"Offer","priceCurrency":"GBP"},"operatingSystem":"Cloud, Apple, Windows, Linux, Windows on premise, Linux on premise, Chrome, Android, Platform ios, Platform ipad"},{"name":"SMS-iT","description":"SMS-iT is a semi-sentient communication-focused CRM for sales and marketing. \n\nIt is an all-in-one system designed for infinite growth, providing a comprehensive suite of tools for lead acquisition, client nurturing, sales management, and client retention. It offers over 50 sales and marketing tools, including built-in artificial intelligence, unlimited calling and texting, smart inbox with messaging channels, funnel and site builder, social media planner, appointment booking system, and more.\n\nAdditionally, SMS-iT CRM stands out with features like SIM card integration, advanced AI capabilities for messaging and marketing, an ecosystem of 30 SMS gateways, and blockchain and IoT capabilities. It is tailored to help businesses scale faster and save costs on their monthly software expenses.\n\nSMS-iT is semi-sentient because it can understand and interpret text inputs, make contextually relevant suggestions or responses, and learn from user interactions to improve future interactions.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/7d4f03f2-a626-4a74-b38f-e978c299caf8.png","url":"https://www.capterra.co.uk/software/1024159/sms-it","@id":"https://www.capterra.co.uk/software/1024159/sms-it#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.co.uk/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.6,"bestRating":5,"ratingCount":26},"offers":{"price":"299","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"@id":"https://www.capterra.co.uk/compare/113540/1024159/bitrix24/vs/sms-it#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Construction CRM Software","position":2,"item":"/directory/30657/construction-crm/software","@type":"ListItem"},{"name":"Bitrix24 vs SMS-iT","position":3,"item":"https://www.capterra.co.uk/compare/113540/1024159/bitrix24/vs/sms-it","@type":"ListItem"}]}]}
</script>
