15 years helping British businesses
choose better software

SysAid vs Serviceware Processes

SysAid

by SysAid Technologies

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US$79.00/month
€75.00/month

Overall

4.5 (444)

Overall

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  • Ease of Use
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  • Features & Functionality
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  • Customer Service
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  • Value for Money
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We cater to organizations of varying sizes and across diverse industries, spanning from small and medium-sized businesses (SMBs) to Fortune 500 companies. Regardless of your organization's scale, every edition of SysAid is adaptable and can be tailored
IT departments in all verticals requiring an integrated service model, comprehensive ITSM functionalities including service catalogue and an excellent service experience choose Serviceware Processes.
10/10
  • Asset Lifecycle Management
  • Change Management
  • Configuration Management
  • Customisable Branding
  • Dashboard Creation
  • Help Desk Management
  • Inventory Management
  • Knowledge Base Management
  • Service Level Agreement (SLA) Management
  • Support Ticket Tracking
10/10
  • Asset Lifecycle Management
  • Change Management
  • Configuration Management
  • Customisable Branding
  • Dashboard Creation
  • Help Desk Management
  • Inventory Management
  • Knowledge Base Management
  • Service Level Agreement (SLA) Management
  • Support Ticket Tracking
  • Cloud-based
  • On-premise
  • Cloud-based
  • On-premise
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat