---
description: Side-by-side comparison of SysAid vs Mint Service Desk. Learn more about each of the product's price, features, and see the most comprehensive reviews for UK business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: SysAid vs Mint Service Desk Comparison - Capterra UK 2026
---

Breadcrumb: [Home](/) > [ITSM Tools](/directory/30676/itsm/software) > [SysAid \<span\>vs\</span\> Mint Service Desk](https://www.capterra.co.uk/compare/107225/187044/sysaid/vs/mint-service-desk)

# Compare SysAid vs Mint Service Desk

Canonical: https://www.capterra.co.uk/compare/107225/187044/sysaid/vs/mint-service-desk

> Detailed comparison between SysAid and Mint Service Desk. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | SysAid | Mint Service Desk |
| **Overall rating** | 4.5/5 | 4.8/5 |
| **Total Reviews** | 511 | 22 |
| **Starting Price** | - | US$5.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### SysAid

We cater to organizations of varying sizes and across diverse industries, spanning from small and medium-sized businesses (SMBs) to Fortune 500 companies. Regardless of your organization's scale, every edition of SysAid is adaptable and can be tailored

### Mint Service Desk

Mint Service Desk targets businesses of all sizes seeking efficient IT service management. Ideal for IT departments in SMBs and large enterprises, it caters to those needing advanced ticketing, asset

## Key features

### SysAid

- API
- Activity Tracking
- Analytics
- Asset Tracking
- CMDB
- Capacity Management
- Contract/License Management
- Customer Database
- Customisable Branding
- Customisable Templates
- Email Management
- Event Logs
- Help Desk Management
- Monitoring
- Multi-Channel Communication
- Real-Time Chat
- Social Media Integration
- Status Tracking
- Support Ticket Management
- Surveys & Feedback

### Mint Service Desk

- API
- Activity Tracking
- Analytics
- Asset Tracking
- CMDB
- Capacity Management
- Contract/License Management
- Customer Database
- Customisable Branding
- Customisable Templates
- Email Management
- Event Logs
- Help Desk Management
- Monitoring
- Multi-Channel Communication
- Real-Time Chat
- Social Media Integration
- Status Tracking
- Support Ticket Management
- Surveys & Feedback

## Links

- [View SysAid Profile](https://www.capterra.co.uk/software/107225/sysaid)
- [View Mint Service Desk Profile](https://www.capterra.co.uk/software/187044/mint-service-desk)
- [View Original Comparison](https://www.capterra.co.uk/compare/107225/187044/sysaid/vs/mint-service-desk)

-----

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