---
description: Side-by-side comparison of SysAid vs Splunk On-Call. Learn more about each of the product's price, features, and see the most comprehensive reviews for UK business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: SysAid vs Splunk On-Call Comparison - Capterra UK 2026
---

Breadcrumb: [Home](/) > [ITSM Tools](/directory/30676/itsm/software) > [SysAid \<span\>vs\</span\> Splunk On-Call](https://www.capterra.co.uk/compare/107225/139957/sysaid/vs/victorops)

# Compare SysAid vs Splunk On-Call

Canonical: https://www.capterra.co.uk/compare/107225/139957/sysaid/vs/victorops

> Detailed comparison between SysAid and Splunk On-Call. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | SysAid | Splunk On-Call |
| **Overall rating** | 4.5/5 | 4.5/5 |
| **Total Reviews** | 511 | 32 |
| **Starting Price** | - | US$10.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### SysAid

We cater to organizations of varying sizes and across diverse industries, spanning from small and medium-sized businesses (SMBs) to Fortune 500 companies. Regardless of your organization's scale, every edition of SysAid is adaptable and can be tailored

### Splunk On-Call

We primarily serve DevOps teams who need a product that coordinates on-call schedules, sends targeted alerts to the on-call team, and enables communication between users to resolve incidents.

## Key features

### SysAid

- API
- Activity Dashboard
- Alerts/Escalation
- Asset Tracking
- Audit Trail
- Chat/Messaging
- Collaboration Tools
- Customisable Templates
- Incident Management
- Issue Scheduling
- Issue Tracking
- Monitoring
- Performance Monitoring
- Real-Time Reporting
- Real-Time Updates
- Reporting & Statistics
- Reporting/Analytics
- Service History
- Third-Party Integrations
- Uptime Reporting

### Splunk On-Call

- API
- Activity Dashboard
- Alerts/Escalation
- Audit Trail
- Chat/Messaging
- Collaboration Tools
- Incident Management
- Issue Tracking
- Monitoring
- Performance Monitoring
- Real-Time Reporting
- Real-Time Updates
- Reporting & Statistics
- Reporting/Analytics
- Third-Party Integrations
- Uptime Reporting

## Links

- [View SysAid Profile](https://www.capterra.co.uk/software/107225/sysaid)
- [View Splunk On-Call Profile](https://www.capterra.co.uk/software/139957/victorops)
- [View Original Comparison](https://www.capterra.co.uk/compare/107225/139957/sysaid/vs/victorops)

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