15 years helping British businesses
choose better software

SysAid vs Deskpro

SysAid

by SysAid Technologies

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US$79.00/month
US$29.00/month

Overall

4.5 (441)

Overall

4.6 (37)
We cater to organizations of varying sizes and across diverse industries, spanning from small and medium-sized businesses (SMBs) to Fortune 500 companies. Regardless of your organization's scale, every edition of SysAid is adaptable and can be tailored
Deskpro is made for any organization that wants to deliver exceptional service; from SMEs to Enterprises. Modern helpdesk software for your customer service, product support and service desk needs.
10/10
  • Automated Routing
  • Change Management
  • Dashboard
  • Email Templates
  • Help Desk Management
  • Knowledge Base Management
  • Service Level Agreement (SLA) Management
  • Single Sign On
  • Support Ticket Tracking
  • Ticket Management
10/10
  • Automated Routing
  • Change Management
  • Dashboard
  • Email Templates
  • Help Desk Management
  • Knowledge Base Management
  • Service Level Agreement (SLA) Management
  • Single Sign On
  • Support Ticket Tracking
  • Ticket Management
  • Cloud-based
  • On-premise
  • Cloud-based
  • On-premise
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat