Medallia Experience Cloud vs Text Analyzer

Text Analyzer

by online-utility.org

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N/A
N/A
  • Ease of Use
    4.5/5
  • Features & Functionality
    4.4/5
  • Customer Service
    4.5/5
  • Value for Money
    4.2/5
  • Ease of Use
    3.5/5
  • Features & Functionality
    2.5/5
  • Customer Service
    3/5
  • Value for Money
    2/5
Customer experience management platform that helps businesses of all sizes capture and analyze customers' feedback across all communication channels to improve the overall brand value.
International market
9/10
  • 360 Degree Feedback
  • Analytics
  • Benchmarking
  • Boolean Queries
  • Call Reporting
  • Complaint Monitoring
  • Custom Survey URLs
  • Customer Segmentation
  • Dashboard
  • Text Analysis
2/10
  • 360 Degree Feedback
  • Analytics
  • Benchmarking
  • Boolean Queries
  • Call Reporting
  • Complaint Monitoring
  • Custom Survey URLs
  • Customer Segmentation
  • Dashboard
  • Text Analysis

Web/Installed

Mobile

Web/Installed

Mobile

  • Documentation
  • In Person
  • Live Online
  • Not Offered
  • Webinars
  • Documentation
  • In Person
  • Live Online
  • Not Offered
  • Webinars
  • 24/7 (Live Rep)
  • Business Hours
  • Not Offered
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Not Offered
  • Online
Images coming soon
Images coming soon

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