---
description: Side-by-side comparison of SmartSolve vs MasterControl Quality Excellence. Learn more about each of the product's price, features, and see the most comprehensive reviews for UK business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: SmartSolve vs MasterControl Quality Excellence Comparison - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Audit Software](/directory/30664/audit/software) > [SmartSolve \<span\>vs\</span\> MasterControl Quality Excellence](https://www.capterra.co.uk/compare/106668/148577/smartsolve/vs/mastercontrol)

# Compare SmartSolve vs MasterControl Quality Excellence

Canonical: https://www.capterra.co.uk/compare/106668/148577/smartsolve/vs/mastercontrol

> Detailed comparison between SmartSolve and MasterControl Quality Excellence. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | SmartSolve | MasterControl Quality Excellence |
| **Overall rating** | 4.2/5 | 4.5/5 |
| **Total Reviews** | 11 | 526 |
| **Starting Price** | - | US$25,000.00 |
| **Free Trial** | No | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep) | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### SmartSolve

IQVIA Quality Compliance can support organizations with technology and services that enable improved quality and compliant product lifecycle management in the life sciences space.

### MasterControl Quality Excellence

MasterControl Quality Excellence is the \#1 Quality Management System (QMS) in life sciences.

## Key features

### SmartSolve

- Activity Tracking
- Archiving & Retention
- Audit Planning
- Customer Complaint Tracking
- Customisable Templates
- Dashboard
- Defect Tracking
- Document Capture
- Document Management
- Document Templates
- ISO Compliance
- Monitoring
- Nonconformance Tracking
- Quality Assurance
- Real-Time Data
- Reminders
- Risk Analysis
- Root Cause Analysis
- Status Tracking
- Supplier Management

### MasterControl Quality Excellence

- Activity Tracking
- Archiving & Retention
- Audit Planning
- Customer Complaint Tracking
- Customisable Templates
- Dashboard
- Defect Tracking
- Document Capture
- Document Management
- Document Templates
- ISO Compliance
- Monitoring
- Nonconformance Tracking
- Quality Assurance
- Real-Time Data
- Reminders
- Risk Analysis
- Root Cause Analysis
- Status Tracking
- Supplier Management

## Links

- [View SmartSolve Profile](https://www.capterra.co.uk/software/106668/smartsolve)
- [View MasterControl Quality Excellence Profile](https://www.capterra.co.uk/software/148577/mastercontrol)
- [View Original Comparison](https://www.capterra.co.uk/compare/106668/148577/smartsolve/vs/mastercontrol)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"SmartSolve vs MasterControl Quality Excellence Comparison - Capterra UK 2026","description":"Side-by-side comparison of SmartSolve vs MasterControl Quality Excellence. Learn more about each of the product's price, features, and see the most comprehensive reviews for UK business users.","url":"https://www.capterra.co.uk/compare/106668/148577/smartsolve/vs/mastercontrol","about":[{"@id":"https://www.capterra.co.uk/software/106668/smartsolve#software"},{"@id":"https://www.capterra.co.uk/software/148577/mastercontrol#software"}],"breadcrumb":{"@id":"https://www.capterra.co.uk/compare/106668/148577/smartsolve/vs/mastercontrol#breadcrumblist"},"@id":"https://www.capterra.co.uk/compare/106668/148577/smartsolve/vs/mastercontrol#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.capterra.co.uk/#website"},"inLanguage":"en-GB","publisher":{"@id":"https://www.capterra.co.uk/#organization"}},{"name":"SmartSolve","description":"IQVIA's SmartSolve eQMS automates and simplifies the complex challenges of quality, supplier, regulatory, and risk management for life sciences by incorporating best-practice workflows, document and process management, electronic signatures, audit trails, dashboards and analytics, and automated validation. With SmartSolve, you have solutions to efficiently handle audits, take control of quality via the QMS system and supplier management, and maintain compliance with regulatory requirements.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/5a520ef2-c2f4-4a0f-aacb-dff8954347ae.png","url":"https://www.capterra.co.uk/software/106668/smartsolve","@id":"https://www.capterra.co.uk/software/106668/smartsolve#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.co.uk/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.2,"bestRating":5,"ratingCount":11},"operatingSystem":"Cloud, Apple, Windows, Linux, Chrome"},{"name":"MasterControl Quality Excellence","description":"MasterControl Quality Excellence is the #1 Quality Management System (QMS) in life sciences. MasterControl is a quality management system for regulated industries, integrating document control, change management, training, and quality event management. Its AI-enhanced features accelerate processes while ensuring compliance. The platform offers customizable workflows, rules-based automation, and streamlined document management with electronic signatures and version control. Training management automates scheduling, tracking, and competency assessment. Validation tools simplify implementation and updates, while analytics enable data-driven decisions. Native integrations connect quality processes across departments, creating a closed-loop system. Scalable for organizations of all sizes, MasterControl provides flexible package options.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/1077003b-cce2-4a24-9384-606066b7fece.png","url":"https://www.capterra.co.uk/software/148577/mastercontrol","@id":"https://www.capterra.co.uk/software/148577/mastercontrol#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.co.uk/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.5,"bestRating":5,"ratingCount":526},"offers":{"price":"25000","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"@id":"https://www.capterra.co.uk/compare/106668/148577/smartsolve/vs/mastercontrol#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Audit Software","position":2,"item":"/directory/30664/audit/software","@type":"ListItem"},{"name":"SmartSolve vs MasterControl Quality Excellence","position":3,"item":"https://www.capterra.co.uk/compare/106668/148577/smartsolve/vs/mastercontrol","@type":"ListItem"}]}]}
</script>