---
description: Side-by-side comparison of SmartSolve vs ChangePlan. Learn more about each of the product's price, features, and see the most comprehensive reviews for UK business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: SmartSolve vs ChangePlan Comparison - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Complaint Management Software](/directory/30674/complaint-management/software) > [SmartSolve \<span\>vs\</span\> ChangePlan](https://www.capterra.co.uk/compare/106668/1055002/smartsolve/vs/changeplan)

# Compare SmartSolve vs ChangePlan

Canonical: https://www.capterra.co.uk/compare/106668/1055002/smartsolve/vs/changeplan

> Detailed comparison between SmartSolve and ChangePlan. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | SmartSolve | ChangePlan |
| **Overall rating** | 4.2/5 | 4.8/5 |
| **Total Reviews** | 11 | 4 |
| **Starting Price** | - | - |
| **Free Trial** | No | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep) | Email/Help Desk, FAQs/Forum, Knowledge Base |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Documentation, Videos |

## Best for

### SmartSolve

IQVIA Quality Compliance can support organizations with technology and services that enable improved quality and compliant product lifecycle management in the life sciences space.

### ChangePlan

Built for Change Managers, Change Analysts, Change Leads and PMO leads. ChangePlan makes it simple to plan, manage \&amp; report on initiatives with remarkable speed and simplicity

## Key features

### SmartSolve

- Activity Tracking
- Alerts/Notifications
- Approval Workflow
- Change Management
- Change Planning
- Change Tracking
- Collaboration Tools
- Compliance Management
- Configurable Workflow
- Configuration Management
- Customizable Fields
- Multi-Language
- Prioritisation
- Reporting & Statistics
- Reporting/Analytics
- Single Sign On
- Task Management
- Third-Party Integrations
- Training Management
- Workflow Management

### ChangePlan

- Activity Tracking
- Alerts/Notifications
- Approval Workflow
- Change Management
- Change Planning
- Change Tracking
- Collaboration Tools
- Compliance Management
- Configurable Workflow
- Configuration Management
- Customizable Fields
- Multi-Language
- Prioritisation
- Reporting & Statistics
- Reporting/Analytics
- Single Sign On
- Task Management
- Third-Party Integrations
- Training Management
- Workflow Management

## Links

- [View SmartSolve Profile](https://www.capterra.co.uk/software/106668/smartsolve)
- [View ChangePlan Profile](https://www.capterra.co.uk/software/1055002/changeplan)
- [View Original Comparison](https://www.capterra.co.uk/compare/106668/1055002/smartsolve/vs/changeplan)

-----

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