---
description: Side-by-side comparison of Act-On vs Zoho CRM. Learn more about each of the product's price, features, and see the most comprehensive reviews for UK business users.
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title: Act-On vs Zoho CRM Comparison - Capterra UK 2026
---

Breadcrumb: [Home](/) > [All-in-One Marketing Platform Software](/directory/32155/all-in-one-marketing/software) > [Act-On \<span\>vs\</span\> Zoho CRM](https://www.capterra.co.uk/compare/103468/155928/act-on/vs/zoho-crm)

# Compare Act-On vs Zoho CRM

Canonical: https://www.capterra.co.uk/compare/103468/155928/act-on/vs/zoho-crm

> Detailed comparison between Act-On and Zoho CRM. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Act-On | Zoho CRM |
| **Overall rating** | 4.3/5 | 4.3/5 |
| **Total Reviews** | 258 | 6969 |
| **Starting Price** | US$900.00 | £10.00 |
| **Free Trial** | - | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### Act-On

Act-On serves 4800+ customers worldwide, ranging in size (small and mid-size businesses, enterprise departments) and industry (financial services, healthcare, manufacturing, education, tech).

### Zoho CRM

Zoho CRM can be used by businesses of all sizes. Teams can even build a custom version of Zoho CRM.

## Key features

### Act-On

- API
- Activity Tracking
- CRM
- Channel Management
- Customisable Branding
- Customisable Templates
- Dashboard
- Email Management
- Engagement Tracking
- Lead Capture
- Lead Management
- Lead Qualification
- Pipeline Reports
- Real-Time Data
- Segmentation
- Social Marketing
- Social Media Integration
- Source Tracking
- Web Forms
- Website Visitor Tracking

### Zoho CRM

- API
- Activity Tracking
- CRM
- Channel Management
- Customisable Branding
- Customisable Templates
- Dashboard
- Email Management
- Engagement Tracking
- Lead Capture
- Lead Management
- Lead Qualification
- Pipeline Reports
- Real-Time Data
- Segmentation
- Social Marketing
- Social Media Integration
- Source Tracking
- Web Forms
- Website Visitor Tracking

## Links

- [View Act-On Profile](https://www.capterra.co.uk/software/103468/act-on)
- [View Zoho CRM Profile](https://www.capterra.co.uk/software/155928/zoho-crm)
- [View Original Comparison](https://www.capterra.co.uk/compare/103468/155928/act-on/vs/zoho-crm)

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