---
description: Side-by-side comparison of ZigZag Global vs Item. Learn more about each of the product's price, features, and see the most comprehensive reviews for UK business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: ZigZag Global vs Item Comparison - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Returns Management Software (RMS)](/directory/34035/returns-management/software) > [ZigZag Global \<span\>vs\</span\> Item](https://www.capterra.co.uk/compare/1028475/1058381/zigzag-global/vs/item)

# Compare ZigZag Global vs Item

Canonical: https://www.capterra.co.uk/compare/1028475/1058381/zigzag-global/vs/item

> Detailed comparison between ZigZag Global and Item. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | ZigZag Global | Item |
| **Overall rating** | - | 4.6/5 |
| **Total Reviews** | 0 | 16 |
| **Starting Price** | - | US$833.00 |
| **Free Trial** | - | Yes |
| **Free Version** | - | No |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Webinars, Documentation | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### ZigZag Global

Best for Retailers in UK, Europe \&amp; US

### Item

SMEs \&amp; large e-commerce, manufacturers, wholesalers, 3PL providers, and transport companies seeking efficient logistics \&amp; supply chain management solutions.

## Key features

### ZigZag Global

- API
- Alerts/Notifications
- Asset Tracking
- Inventory Management
- Inventory Optimisation
- Inventory Tracking
- Label Printing
- Product Identification
- Real-Time Data
- Reporting/Analytics
- Returns Management
- Route Optimisation
- Shipping Management
- Warehouse Management

### Item

- API
- Accounting
- Alerts/Notifications
- Batch Processing
- Inventory Management
- Inventory Optimisation
- Inventory Tracking
- Label Printing
- Order Processing
- Product Identification
- Real-Time Data
- Reporting/Analytics
- Returns Management
- Route Optimisation
- Scheduling
- Shipping Labels
- Shipping Management
- Warehouse Management
- Yard Management

## Links

- [View ZigZag Global Profile](https://www.capterra.co.uk/software/1028475/zigzag-global)
- [View Item Profile](https://www.capterra.co.uk/software/1058381/item)
- [View Original Comparison](https://www.capterra.co.uk/compare/1028475/1058381/zigzag-global/vs/item)

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