---
description: Side-by-side comparison of Spiceworks Cloud Help Desk vs Remedyforce. Learn more about each of the product's price, features, and see the most comprehensive reviews for UK business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Spiceworks Cloud Help Desk vs Remedyforce Comparison - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Service Desk Software](/directory/31027/service-desk/software) > [Spiceworks Cloud Help Desk \<span\>vs\</span\> Remedyforce](https://www.capterra.co.uk/compare/102709/110648/spiceworks-it-help-desk/vs/bmc-remedyforce-service-desk)

# Compare Spiceworks Cloud Help Desk vs Remedyforce

Canonical: https://www.capterra.co.uk/compare/102709/110648/spiceworks-it-help-desk/vs/bmc-remedyforce-service-desk

> Detailed comparison between Spiceworks Cloud Help Desk and Remedyforce. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Spiceworks Cloud Help Desk | Remedyforce |
| **Overall rating** | 4.4/5 | 4.3/5 |
| **Total Reviews** | 584 | 15 |
| **Starting Price** | US$6.00 | US$50.00 |
| **Free Trial** | No | - |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | FAQs/Forum, Knowledge Base, Chat | - |
| **Training** | In Person, Live Online, Webinars, Documentation | - |

## Best for

### Spiceworks Cloud Help Desk

IT pros\! There's nothing better than making our IT profesional's lives easier. No matter if you're a CTO, IT manager, IT support specialist, or sysadmin - Spiceworks has something for you.

### Remedyforce

\-

## Key features

### Spiceworks Cloud Help Desk

- Access Controls/Permissions
- Alerts/Escalation
- Asset Tracking
- Assignment Management
- Baseline Manager
- Capacity Management
- Dashboard
- Email Management
- IT Asset Management
- Incident Management
- Inventory Management
- Issue Scheduling
- Knowledge Management
- License Management
- Maintenance Scheduling
- Project Management
- Real-Time Chat
- Server Monitoring
- Task Management
- Ticket Management

### Remedyforce

- Access Controls/Permissions
- Alerts/Escalation
- Asset Tracking
- Assignment Management
- Baseline Manager
- Capacity Management
- Dashboard
- Email Management
- IT Asset Management
- Incident Management
- Inventory Management
- Issue Scheduling
- Knowledge Management
- License Management
- Maintenance Scheduling
- Project Management
- Real-Time Chat
- Server Monitoring
- Task Management
- Ticket Management

## Links

- [View Spiceworks Cloud Help Desk Profile](https://www.capterra.co.uk/software/102709/spiceworks-it-help-desk)
- [View Remedyforce Profile](https://www.capterra.co.uk/software/110648/bmc-remedyforce-service-desk)
- [View Original Comparison](https://www.capterra.co.uk/compare/102709/110648/spiceworks-it-help-desk/vs/bmc-remedyforce-service-desk)

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